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9/10 (Expert Score)
Product is rated as #1181 in category Business & Commerce

The best Freshdesk alternatives and similar software. Hello guys welcome to compsmag, so here we discuss the alternatives to Freshdesk and the best competitors in 2020. But before we begin, we also try to short review about the Freshdesk features, price, benefits, pros, and cons too. If you like our list of Freshdesk alternatives and similar software in 2020, then please rate us below. Likewise, please do not forget to like us on Facebook and Twitter if you like topic Freshdesk alternatives and similar software. Let’s begin:

Freshdesk: review and short description

Freshdesk is an award-winning online help desk software that allows you to support customers via email, phone, web, or even Twitter and your company’s Facebook page. With Freshdesk you don’t have to download or install anything, you don’t have to worry about server upgrades / patches and your agents can support customers from anywhere. Popular include:

– Built-in knowledge base and self-service portal – Automations: ticket routing, scenario automation, smart suggestions – Community portal with ideas management and voting – Multi-product / multi-brand / website support Support – Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM, Salesforce, Zoho CRM Google Contacts, Highrise, Jira – Service Level Agreements – Multilingual and multi-time zone support – Satisfaction surveys – Leaderboards, missions – Mobile optimized interface …

Customer support software and ticket system

Developed by Freshworks Inc.

Multi-product / multi-brand / multi-websites Support – Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM, Salesforce, Zoho CRM, Google Contacts, Highrise, Jira – Service Level Agreements – Multilingual and multi-time zone support – Satisfaction Surveys – Leaderboards, Assignments – Mobile optimized interface

Official links of Freshdesk sites

Official website Facebook Twitter

Check out the alternate list below to this software; feel free to ask any query regards this if you have any doubts related to this one alternatives.

Best list of Freshdesk Alternatives in 2020


LiveAgent Helpdesk is a multi-channel customer support solution that helps you serve customers via voice, email, live chat, Facebook, Twitter and contact forms….

LiveAgent icon


Lightweight, open-source support solution with built-in customer portal and comprehensive admin dashboard for easy ticket management.

osTicket icon


HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries. HubSpot is the world’s leading inbound marketing …

HubSpot icon


UseResponse is a customizable community feedback and support software that can be installed on your server as a PHP script or run in the cloud as SaaS. The main products are: …

UseResponse icon


Provides on-demand help desk software for customer support, problem tickets, and knowledge base. No installation. No worries. Zendesk is a web-based help desk software …

Zendesk icon


Zammad is a web based open source help desk / customer support system with a lot to manage the customer communication through different channels such as phone, Facebook …

Zammad icon


UserVoice Communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote for the best. 3. Respond, implement and repeat! …

UserVoice icon


Price: FREE, Language: PHP / MySQL, Type: web-based,: unlimited tickets,, knowledge base, attachments and more. HESK is PHP Help Desk software …

HESK icon

Want to see more alternatives for Freshdesk?

((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to communicate and customer …

((OTRS)) Community Edition icon


Customer messaging apps for sales, marketing, and support connected on one platform.

Intercom icon

Freshdesk: benefits

  • The Freshdesk layout is excellent.
  • It helps people follow up with interest promptly.
  • The performance of the Freshdesk is good as per now.
  • Freshdesk Support is excellent and useful.
  • Good software must try.

Freshdesk: specifications

Supported Device:Windows

Freshdesk: price

Starting from: Free
Pricing model: Free or Freemium
Free Trial: May be included, please check on the official site, we mentioned above.
The Freshdesk software price is Free, or Freemium means you can truly enjoy the Freshdesk Software.

The Freshdesk Software gives you an easy-to-use and efficient management, and Freshdesk allows you to focus on the most important things. It’s friendly to use; maybe you will love it, and Freshdesk can be used on ios, windows, or Android devices.

Freshdesk: pros and cons


  • The Freshdesk is great to use.
  • Add pros in review section


  • No
  • Add cons in review section

Freshdesk Alternative: FAQ

What is Freshdesk?

This software Freshdesk is related to Business and Commerce. The more details we already discussed above about the Freshdesk.

What are the alternative of Freshdesk?

In this article, we mentioned the alternative of Freshdesk because of user-based queries.

What Is the Pricing Plans for Freshdesk?

The Price of Freshdesk is Free or Freemium.

The Freshdesk supported which devices and operating system?


Does the Freshdesk offer better Security and features?

As far now the feature is reliable for Freshdesk.

Who Is the Developer Of this Freshdesk software?

The developer of the Freshdesk software we mentioned above in the description section. You may visit the developer profile by following the official website link.

Freshdesk Alternatives: final note

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