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9/10 (Expert Score)
Product is rated as #1453 in category Business & Commerce

The best OTRS alternatives and similar software. Hello guys welcome to compsmag, so here we discuss the alternatives to OTRS and the best competitors in 2020. But before we begin, we also try to short review about the OTRS features, price, benefits, pros, and cons too. If you like our list of OTRS alternatives and similar software in 2020, then please rate us below. Likewise, please do not forget to like us on Facebook and Twitter if you like topic OTRS alternatives and similar software. Let’s begin:

OTRS: review and short description

OTRS is a leading cloud-based ticketing and process automation solution. It is used by service teams: IT, customer service, information security, business security, etc.

Thanks to the fully managed solution, your service management team is up and running quickly. It is fully customizable to the needs of your organization, but some of our in-demand are 😕 ITIL processes (we are a SERVIEW CERTIFIEDTOOL.)? CMDB? Tickets, queues and access control? Reporting and SLAs? Workflows and automation? Knowledge base? Chat and channel integration? Integration with third parties? Dynamic fields …

For customers looking for corporate security or ISMS solutions, OTRS AG also offers STORM and CONTROL. These solutions use OTRS as their foundation, but contain specialized solutions to drive operational excellence in these areas respectively.

OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

Developed by OTRS Inc.

base? Chat and channel integration? Integration with third parties? Dynamic fields

For customers looking for corporate security or ISMS solutions, OTRS AG also offers STORM and CONTROL. These solutions use OTRS as their foundation, but contain specialized solutions to drive operational excellence in these areas respectively.

Official links of OTRS sites

Official website Facebook Twitter

Check out the alternate list below to this software; feel free to ask any query regards this if you have any doubts related to this one alternatives.

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Best list of OTRS Alternatives in 2020

Helpdesk of Spiceworks

Join millions of IT professionals and download Spiceworks, free network monitoring software with network management tools, help desk ticket app, network mapping and …

Spiceworks Help Desk icon

Zendesk

Provides on-demand help desk software for customer support, problem tickets, and knowledge base. No installation. No worries. Zendesk is a web-based help desk software …

Zendesk icon

GLPI

ITSM tool for managing change, issues and budgeting for your company’s IT stack.

GLPI icon

iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for day-to-day business in an IT environment. iTop is designed with the ITIL best …

iTop icon

Trengo

One inbox for all customer contact channels such as Messaging, Chat, SMS, E-mail & Call.

Trengo icon

Service now

ServiceNow is a leading provider of cloud-based services that automate business IT operations. Our service includes a range of applications built on our own …

ServiceNow icon

Helpy.io

Private cloud customer support software for organizations that take data management seriously.

Helpy.io icon

AzureDesk

Help desk software that can be used by businesses to provide smooth customer service at $ 5 per agent per month.

AzureDesk icon

Want to see more alternatives for OTRS?

Freshservice

Freshservice is an online ITIL service desk with a fresh twist. It delivers a refreshing user experience on top of powerful ticket sales and asset management capabilities, and …

Freshservice icon

Deskero

With an innovative user interface, studied to provide a completely streamlined experience, Deskero takes care of the customers in the most simple and uncomplicated way …

Deskero icon


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OTRS: benefits

  • The OTRS layout is excellent.
  • It helps people follow up with interest promptly.
  • The performance of the OTRS is good as per now.
  • OTRS Support is excellent and useful.
  • Good software must try.


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OTRS: specifications

Name:OTRS
Price:Free
Availablity:Yes
Supported Device:Windows

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OTRS: price

Starting from: Free
Pricing model: Free or Freemium
Free Trial: May be included, please check on the official site, we mentioned above.
The OTRS software price is Free, or Freemium means you can truly enjoy the OTRS Software.

The OTRS Software gives you an easy-to-use and efficient management, and OTRS allows you to focus on the most important things. It’s friendly to use; maybe you will love it, and OTRS can be used on ios, windows, or Android devices.


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OTRS: pros and cons

PROS:

  • The OTRS is great to use.
  • Add pros in review section

CONS:

  • No
  • Add cons in review section



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OTRS Alternative: FAQ

What is OTRS?

This software OTRS is related to Business and Commerce. The more details we already discussed above about the OTRS.

What are the alternative of OTRS?

In this article, we mentioned the alternative of OTRS because of user-based queries.

What Is the Pricing Plans for OTRS?

The Price of OTRS is Free or Freemium.

The OTRS supported which devices and operating system?

Windows

Does the OTRS offer better Security and features?

As far now the feature is reliable for OTRS.

Who Is the Developer Of this OTRS software?

The developer of the OTRS software we mentioned above in the description section. You may visit the developer profile by following the official website link.

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OTRS Alternatives: final note

For our visitors: If you are interested in rating the OTRS alternatives and similar Software, then please use our rating review section to review this item. If you have any queries regards the OTRS software and OTRS alternatives software, then please ask us through the comment and review section below.
Misinformation: If you want to correct any misinformation about OTRS and similar Software listed on this page, then kindly contact us.
Want to add more OTRS alternatives: If anyone wants to add the more OTRS alternative to this list, then contact us or use the review section below.
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