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9/10 (Expert Score)
Product is rated as #2783 in category Business & Commerce

The best UseResponse alternatives and similar software. Hello guys welcome to compsmag, so here we discuss the alternatives to UseResponse and the best competitors in 2020. But before we begin, we also try to short review about the UseResponse features, price, benefits, pros, and cons too. If you like our list of UseResponse alternatives and similar software in 2020, then please rate us below. Likewise, please do not forget to like us on Facebook and Twitter if you like topic UseResponse alternatives and similar software. Let’s begin:

UseResponse: review and short description

UseResponse is a customizable community feedback and support software that can be installed on your server as a PHP script or run in the cloud as SaaS.

The main products are:

-Feedback software

It allows you to have an Idea Bank, Bug Tracking System and FAQ section on your site to collect user requests from multiple channels. The system allows you to keep track of all incoming requests from email, widget, chat and social media in one place. A smart voting and commenting system helps create product development roadmaps. Increase customer satisfaction by using polls and CSAT function. The Insightful Reports and Analytics system helps you estimate the efficiency of your support team and analyze your customers’ experience….

-Helpdesk with ticket sales

The versatile ticket sales help desk system allows you to manage tickets using customizable statuses, tasks, private notes, comments, reports and kanban boards. Smart system automation and notification rules make it possible to lighten the workload of your support team and reduce costs.

-Knowledge base Allow self-service using a comprehensive Knowledge Base. Place the Knowledge Base widget anywhere on your website. Use articles and FQA sections, add announcements, manage versioning, create multilingual knowledge bases.

-Live chat

Works as a supplement to the help desk software and allows you to make customer service more efficient by leveraging chat flow automation triggers, default responses for the most common requests, running multiple chats at once, auto-lock messages so multiple agents cannot send responses at one request. Offers integrations with the most popular messengers (Facebook, Skype, WhatsApp, Viber, Telegram)

Collect feedback and support customers with an effective self-service solution

Developed by UseResponse Inc.

The Insightful Reports and Analytics system helps you estimate the efficiency of your support team and analyze the experience of your customers.

-Helpdesk with ticket sales

The versatile ticket sales help desk system allows you to manage tickets using customizable statuses, tasks, private notes, comments, reports and kanban boards. Smart system automation and notification rules make it possible to lighten the workload of your support team and reduce costs.

-Knowledge base Allow self-service using a comprehensive Knowledge Base. Place the Knowledge Base widget anywhere on your website. Use articles and FQA sections, add announcements, manage versioning, create multilingual knowledge bases.

-Live chat

Works as a supplement to the help desk software and allows you to make customer service more efficient by leveraging chat flow automation triggers, default responses for the most common requests, running multiple chats at once, auto-lock messages so multiple agents can’t send responses at one request. Offers integrations with the most popular messengers (Facebook, Skype, WhatsApp, Viber, Telegram)

Official links of UseResponse sites

Official website Facebook Twitter

Check out the alternate list below to this software; feel free to ask any query regards this if you have any doubts related to this one alternatives.

Best list of UseResponse Alternatives in 2020

osTicket

Lightweight, open-source support solution with built-in customer portal and comprehensive admin dashboard for easy ticket management.

osTicket icon

Freshdesk

Freshdesk is an award-winning online help desk software that allows you to support customers via email, phone, web or even Twitter and your business …

Freshdesk icon

Zendesk

Provides on-demand help desk software for customer support, problem tickets, and knowledge base. No installation. No worries. Zendesk is a web-based help desk software …

Zendesk icon

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution that helps you serve customers via voice, email, live chat, Facebook, Twitter and contact forms….

LiveAgent icon

Intercom

Customer messaging apps for sales, marketing, and support connected on one platform.

Intercom icon

UserVoice

UserVoice Communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote for the best. 3. Respond, implement and repeat! …

UserVoice icon

((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to communicate and customer …

((OTRS)) Community Edition icon

Zammad

Zammad is a web based open source help desk / customer support system with a lot to manage the customer communication through different channels such as phone, Facebook …

Zammad icon

Want to see more alternatives for UseResponse?

Nolt

Nolt is a platform that allows anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need….

Nolt icon

PHPBack

PHPBack is a web application made with PHP / MySQL that you can easily implement in your website. It gives your customers a way to communicate their ideas to improve …

PHPBack icon


UseResponse: benefits

  • The UseResponse layout is excellent.
  • It helps people follow up with interest promptly.
  • The performance of the UseResponse is good as per now.
  • UseResponse Support is excellent and useful.
  • Good software must try.


UseResponse: specifications

Name:UseResponse
Price:Free
Availablity:Yes
Supported Device:Windows

UseResponse: price

Starting from: Free
Pricing model: Free or Freemium
Free Trial: May be included, please check on the official site, we mentioned above.
The UseResponse software price is Free, or Freemium means you can truly enjoy the UseResponse Software.

The UseResponse Software gives you an easy-to-use and efficient management, and UseResponse allows you to focus on the most important things. It’s friendly to use; maybe you will love it, and UseResponse can be used on ios, windows, or Android devices.


UseResponse: pros and cons

PROS:

  • The UseResponse is great to use.
  • Add pros in review section

CONS:

  • No
  • Add cons in review section



UseResponse Alternative: FAQ

What is UseResponse?


This software UseResponse is related to Business and Commerce. The more details we already discussed above about the UseResponse.

What are the alternative of UseResponse?


In this article, we mentioned the alternative of UseResponse because of user-based queries.

What Is the Pricing Plans for UseResponse?


The Price of UseResponse is Free or Freemium.

The UseResponse supported which devices and operating system?


Windows

Does the UseResponse offer better Security and features?


As far now the feature is reliable for UseResponse.

Who Is the Developer Of this UseResponse software?


The developer of the UseResponse software we mentioned above in the description section. You may visit the developer profile by following the official website link.


UseResponse Alternatives: final note

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