Add to wishlistAdded to wishlistRemoved from wishlist 66
Add to compare
9/10 (Expert Score)
Product is rated as #27 in category ...

The best Yonyx alternatives and similar software. Hello guys welcome to compsmag, so here we discuss the alternatives to Yonyx and the best competitors in 2020. But before we begin, we also try to short review about the Yonyx features, price, benefits, pros, and cons too. If you like our list of Yonyx alternatives and similar software in 2020, then please rate us below. Likewise, please do not forget to like us on Facebook and Twitter if you like topic Yonyx alternatives and similar software. Let’s begin:

Yonyx: review and short description

About Yonyx Yonyx is a cloud-based platform for creating decision tree-driven interactive customer service guides that integrate with your CRM system and help improve the consistency and quality of service provided by an organization.

Benefits: Customers see the benefits below which together result in 10% to 20% increased efficiency while improving CSAT at the same time.

Reduction in AHT (Average Handling Time) – One guide for each call driver – Reduces time spent browsing a KB and choosing from dozens of matching articles – Interactive walkthrough – Agents don’t have to scroll through sections of KB articles that interact Have with Customers- OneClick Transcript – Agents don’t have to spend time writing summary documentation after the call. right guide for each caller and follow along. – Agents escalate fewer calls because they don’t get lost jumping complex KB articles Improvement in CSAT – More customer issues are resolved instantly – Agents can quickly provide accurate information Reduced training costs – Agents no longer need to remember much of what they have during training learned – reducing training time – Agents quickly learn to pick up a guide based on the on-call driver and interactively walk through while you assist the customer. Analytics and feedback enhancements – Context-based agent feedback results in improvements in guidelines that benefit the entire organization – Using analytics captured, insights are obtained that result in improved products, procedures, and services …

Create decision tree-driven interactive guides for call centers and customer self-service

Developed by From Yonyx Inc.

do not need to scroll through sections of KB articles communicating with customers – OneClick transcription – Agents do not need to spend time writing summary documentation after the call Reduced number of repeated calls% – i.e. Improved First Call Resolution (FCR ) – Agents consistently follow ways to solve customer problems – New members only need to be trained to choose and follow the correct guide for each call driver. – Agents escalate fewer calls because they don’t get lost by jumping complex KB articles Improvement in CSAT – More customer issues are resolved First time – Agents are able to provide accurate information quickly Reduced training costs – Agents no longer need to remember much about what they have learned during training – reducing training time – Agents quickly learn to pick up a guide based on the call driver & interactively go through it while helping the customer. Analytics and feedback enhancements – Context-based agent feedback results in guide improvements that benefit the entire organization – Captured analytics help generate insights that result in improved products, procedures, and services

Official links of Yonyx sites

Official website Facebook Twitter

back to menu ↑

Best list of Yonyx Alternatives in 2020

iBoske

Life is full of decisions, have the answers at hand. Join the # 1 community for decision making and question solvers. With iBoske anyone can easily create …

iBoske icon

Compass

The web-based platform built to help you navigate real-time interactions with powerful custom workflows.

Compass icon

Zingtree

Zingtree makes it easy to create interactive decision trees that guide everyone through complex processes. Web site visitors or internal agents easily navigate through your …

Singing tree icon

Want to see more alternatives for Yonyx?


back to menu ↑

Yonyx: benefits

  • The Yonyx layout is excellent.
  • It helps people follow up with interest promptly.
  • The performance of the Yonyx is good as per now.
  • Yonyx Support is excellent and useful.
  • Good software must try.


back to menu ↑

Yonyx: specifications

Name:Yonyx
Price:Free
Availablity:Yes
Supported Device:Windows

back to menu ↑

Yonyx: price

Starting from: Free
Pricing model: Free or Freemium
Free Trial: May be included, please check on the official site, we mentioned above.
The Yonyx software price is Free, or Freemium means you can truly enjoy the Yonyx Software.

The Yonyx Software gives you an easy-to-use and efficient management, and Yonyx allows you to focus on the most important things. It’s friendly to use; maybe you will love it, and Yonyx can be used on ios, windows, or Android devices.


back to menu ↑

Yonyx: pros and cons

PROS:

  • The Yonyx is great to use.
  • Add pros in review section

CONS:

  • No
  • Add cons in review section



back to menu ↑

Yonyx Alternative: FAQ

What is Yonyx?

This software Yonyx is related to Business and Commerce. The more details we already discussed above about the Yonyx.

What are the alternative of Yonyx?

In this article, we mentioned the alternative of Yonyx because of user-based queries.

What Is the Pricing Plans for Yonyx?

The Price of Yonyx is Free or Freemium.

The Yonyx supported which devices and operating system?

Windows

Does the Yonyx offer better Security and features?

As far now the feature is reliable for Yonyx.

Who Is the Developer Of this Yonyx software?

The developer of the Yonyx software we mentioned above in the description section. You may visit the developer profile by following the official website link.

back to menu ↑

Yonyx Alternatives: final note

For our visitors: If you are interested in rating the Yonyx alternatives and similar Software, then please use our rating review section to review this item. If you have any queries regards the Yonyx software and Yonyx alternatives software, then please ask us through the comment and review section below.
Misinformation: If you want to correct any misinformation about Yonyx and similar Software listed on this page, then kindly contact us.
Want to add more Yonyx alternatives: If anyone wants to add the more Yonyx alternative to this list, then contact us or use the review section below.
Our Contact: Kindly use our contact page regards any help. You may also use our social and accounts by following the Whatsapp, Facebook, and Twitter for your questions. We always love to help you. We answer your questions within 24-48 hours (Weekend off).
Channel: If you want the latest software updates and discussion about any software in your pocket, then here is our Telegram channel.

<

10 reviews for Yonyx

5.0 out of 5
0
0
0
0
0
Write a review

Contact us for any help.

Want to review “Yonyx”

Your email address will not be published. Required fields are marked *

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

I agree to these terms.

You may also like our best list of products, gadgets, software, and much more. For example, check out: Want to read brief reviews of products? Check out the Best reviews of any product now.
Compsmag Alternatives: Find Similar and Alternative softwares
Compare items
  • Total (0)
Compare
0