on Sunday, Wall Street Journal We announced a report revealing that the seller who acquired Amazon's employee accessed internal sales data, removed negative review, and that the company investigated this practice.
According to this report, brokers use social media sites such as WeChat to search Amazon employees, provide money to return internal information, and remove negative views. That WSJ According to a broker, it costs about $ 300 to cancel a bad review.[demanding] Amazon employees are asked to provide e-mail addresses of customers who have left a negative opinion and to provide sellers with sales information that is superior to their competitors. WSJ We are introducing a system that restricts and audits what employees can access.
The company's survey extends to employees in the United States, but it is "particularly noticeable" in China. Amazon spokesperson confirmed Hatsuko He was investigating the claim:
We have strict policies and professional and ethical code of conduct for our employees. We implement an advanced system that restricts and verifies access to information. We impose high ethical standards on our employees and those who violate the norm are facing disciplinary actions such as dismissal and potential legal and criminal sanctions. In addition, the tolerance to abuse of the system is zero, and if you find a malicious actor engaged in this act, we will respond promptly, such as terminating or deleting the account.
September 16 17:13 Updated to ET: Update in Amazon statement Peeed rice.
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Amazon is investigating allegations that employees deleted reviews and sold sales data to sellers
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