Apple has launched a substitute program after discovering that some hard drives sold with its iMac vary a few years back may be prone to failure. In a support bulletin on its website, the corporate mentioned it had “determined that a very small number” of drives “may fail under certain conditions”.
The difficulty specifically affects 3TB hard drives sold with the 27-inch iMac between Dec 2012 & Sep 2013. Apple says that it’s contacting owners of those systems to tell them of the problem, but if you have not yet received an e-mail & also you think your iMac may be affected, you may check if you’re covered by getting into its serial number on the corporate’s support site.
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You’ll process your replacement via an Apple Store, Apple Authorized Service Provider, or via the corporate’s tech support teams.
If you’ve paid for an affected hard drive to be repaired or replaced, you might also be entitled to a refund from Apple to cover those costs.