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Guide: Fix ‘Bluetooth Missing from Device Manager’ Issue in Windows 10
Bluetooth is present in every household these days, so we no longer think of it as something great or advanced. We use it for connecting earphones, mice, keyboards and more on a daily basis. Still, it seems cutting the cord is the new IT thing. That’s all good, but what happens if Bluetooth is missing from Device Manager itself in Windows 10?
I like the 3.5mm jack and am sad that it is going away. It may seem like an outdated technology, but it still works perfectly. It takes less than a second to connect. That’s why I carry headphones with me.
Anyway, that’s just me. Let’s take a look at how to fix this problem and go back to listen to that new album or connect your Bluetooth keyboard and mouse.
1. Update the operating system and reboot
This is what Device Manager should look like on your computer without the Bluetooth adapter option.
If you’ve been reading our site for a while, then you know how it works. Press Windows Key + I to open Settings and click Update & Security. Let’s see if updating the operating system helps.
If any updates are available, click Download button and update your PC. You can also check them manually.
Even if no update is available I recommend that you reboot your PC once as it is known to help.back to menu ↑
2. Show hidden devices
Open the Device Manager from Windows Search and click the View option to select Show Hidden Devices.
Yes, if the device list gets very long, Windows 10 OS will create a nested device list showing only the main category. Maybe the Bluetooth option is hidden for some reason.back to menu ↑
Windows 10 comes with a troubleshooter that can solve many problems for you. This applies in particular to installation features and apps. Open Windows Search and type Troubleshoot Bluetooth to find, select and fix problems with Bluetooth devices.
Click Next and follow the on-screen instructions if this can solve the problem.
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4. Update drivers
So, how do you update drivers of a device you can’t even see in Device Manager? Interesting problem. A Microsoft support representative suggested that users update all USB drivers instead. Reopen Device Manager and scroll all the way to the bottom of the screen to find Universal Serial Bus controllers. At the same time, you can also try updating the Bluetooth drivers for your system. That could reset the configuration.
Right-click on the first option to update the drivers and then move to the next. Reboot once they are all updated.back to menu ↑
5. SFC and DISM scan
The SFC (System File Checker) searches for damaged files and repairs them. It is possible that files associated with the Bluetooth feature were damaged for some reason. Not uncommon. Open the command prompt with search administrator privileges and type the command below before pressing Enter.
sfc / scannow
If Bluetooth is still missing from Device Manager, try the Deployment Image Servicing and Management (DISM) commands in the order below.
DISM / Online / Cleanup-Image / CheckHealthDISM / Online / Cleanup-Image / ScanHealthDISM / Online / Cleanup-Image / RestoreHealth
6. Restart the Bluetooth support service
Press Windows key + R on your keyboard to open the Run prompt and type services.msc before pressing Enter.
When it opens, find Bluetooth support service and right click on it to launch it. If it is already running, click on Restart and wait for a few seconds.
If this works, click Properties in the same menu and on the General tab, choose Automatic next to Startup type.
You don’t have to repeat this step every time you restart your computer now.back to menu ↑
7. USB Bluetooth adapter
If none of the solutions have worked so far, you probably have two options left. One is to use a USB Bluetooth adapter that you can easily find on a site like Amazon. They’re also not very expensive, but you sacrifice one USB slot for them.back to menu ↑
I’m not a fan of this option, but once you’ve gotten this far there isn’t much left to do. Press Windows Key + I to open Settings and click Update & Security.
On the Recovery tab, click Get started under Reset.
Select the Keep my files option from the next screen. That means your PC will be wiped clean and reset as it was when it was delivered to you homeexcept that all your files and folders remain intact. You will lose all installed apps and their respective settings. I would also recommend that youup to an external hard drive, just in case.
Now follow the on-screen instructions and keep in mind that it will take a long time. So make sure your laptop is connected to a power source. You don’t want to interrupt this process halfway through.back to menu ↑
Like I said, I like simple technology that is fast and easy to use. If you can’t see Bluetooth in Device Manager, it doesn’t necessarily mean the adapter is defective. It is most likely a software related problem.
The next up Can’t see or connect to your Bluetooth device from Windows 10 PC? Click on the link below to resolve this issue.back to menu ↑
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