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How to repair damaged Windows 10 Services by Malware – Guide
What to do if you remove a virus and your PC still doesn’t work
Removing malware is usually a fairly simple process, at least after equipping your PC with a good antivirus tool. In just a click or two, it will scan your system, with any threats being safely dispatched in just a few minutes.
Security packages aren’t as good at repairing the damage that malware may have done – and removing the infection can occasionally cause even more problems.
You may now be virus free, but find that some programs don’t work as they should or others don’t. Perhaps Windows is behaving strangely, you are getting strange error messages, in some cases your internet or network connections are broken – these problems can be serious. But don’t worry, there are two clear paths you can take.
The first option is to recover your PC to a known virus-free state by restoring a full pre-infection system backup or reinstalling Windows. This will certainly be a big hassle, but at least when the process is complete, you’ll know your system will be back to normal.
And the second option, which we’ll discuss here, is to try to manually identify and repair the areas that the malware has damaged. This approach offers no guarantees: you can spend hours trying to figure it out and end up up have to reinstall Windows anyway.
In many cases, though, even seemingly severe virus damage can be repaired in just a few minutes, once you know the right trickse, so in general we find it always worth a try.
If your antivirus software says it has removed an infection, but your PC is still misbehaving, then the first question to ask is whether there is still any active malware causing problems.
Try running a deep scan with all detection options turned on, just to see what happens. And maybe get a second opinion from another package. G Data antivirus is highly accurate, for example (just install a test), while Malwarebytes Anti-Malware is an effective free tool.
Remember that having multiple anti-virus tools on your system can cause problems, so you might want to remove your existing anti-virus package before installing something like the G Data engine.
Or, if you’ve already installed several security packages in an effort to remove the original infection, conflicts between them could be why your PC appears to be damaged. Choose just one package, uninstall everything else, reboot and see if that helps.
We also recommend that Windows check for missing or corrupt files. It’s easy: just click Start > All Programs > Accessories. If you have XP, click Command Prompt, while in Windows 7, right-click the Command Prompt link and select Run as Administrator. Once the window is open, type SFC / SCANNOW and press and wait to see what the program reports.
Nothing helps? So you’ll want to try some manual fixes on your own. Some can be risky, so create a system backup if you don’t already have one – but then it’s time to get started.
Restore default settings
What appears to be virus-related damage to your PC can sometimes just be unauthorized changes to some key settings, in which case restoring Windows defaults can help you get things working again. (Of course, you’ll also lose any customizations you’ve made, so apply these adjustments only when you’re sure they’ll apply to an area where you’re having problems.)
Is there something wrong with the Start menu, for example? Right click on Start button, click Properties > Customize > Use default settings and see if that helps.
Malware often messes up Explorer settings, but again, they’re easy to recover: just click Tools > Folder Options, then click Restore Defaults on the General, View, or Search tabs.
Perhaps you’ve found that the correct program isn’t loading when you want to view a file, open a web page, send an email, or something similar? Click Start > Default Programs. Choosing “Set program access and computer defaults” lets you choose your default browser, email program, media player and more, all in one go; or clicking “Set your default programs” allows you to make a specific application the default for all the file types and protocols it can handle.
If Internet Explorer is not working, go to Control Panel > Network and Internet. If you have an idea of what’s wrong, you can try resetting the relevant settings individually, for example by clicking Internet Options > Security and clicking “Reset all zones to default level” (if it’s dimmed, don’t worry , that means settings are the defaults).
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