Hello guys in this guide, I am gonna tell you about ‘We do not have sufficient information to reset your security questions’ – How To Reset Apple Account. So read this article, step by step so you may understand it in a better way.
If you also have this problem, this article explains how to troubleshoot. This problem can be very frustrating, as you may not be able to purchase apps, etc. until you can correctly answer your security questions. If you cannot remember this, you can reset the problem. The first thing to mention is that you must successfully verify your identity before you can reset your security questions. Apple takes security very seriously, as any reputable company should. Apple uses security questions as an authenticator to provide an extra layer of security to keep your information safe.
Guide: ‘We do not have sufficient information to reset your security questions’ – How To Reset Apple Account
Apple’s security and verification process is quite difficult for users who don’t have the correct information. If you enter your password, Apple ID, verification questions, and your account information (such as email or phone number) are outdated, you need to try a few things to regain access to your account.
Reset Apple Security Questions
If you can’t sign in to your Apple account, go to iforgot.apple.com. You can add your Apple ID, choose to reset your password or reset your security questions. To change the password, you need to know the answers to your security questions. To reset your security questions, you will need your password.
If you do know your password, you can log in and select three security questions and provide the answers. If you don’t know your password or security answers, things get a bit tricky.
- Visit the website and log in with your Apple ID and password
- Select Security and then Change questions.
- Select Reset your security questions from the pop-up window.
- Select your rescue email inbox for a link.
- Follow the link and select Reset now on the new page.
- Log in with your Apple ID.
- Select your new security questions and provide the answers.
- Select Update to save.
If you can’t log in to reset your questions, you can try resetting your password. Depending on your security preferences already set up, you may be given a passcode for another Apple device to reset your password. You can reset your password from an existing Apple device by going to the settings and selecting Password & Security, although this only works if you are already signed in to that device and know the unlock screen passcode.
Capitalization and punctuation are important when typing the answers to your security questions. If you are a supporter of grammar and punctuation, try capitalizing your answers. Unfortunately, this makes answering these questions a lot more difficult, even if you know the answers; you may not know how you typed it when you were 15 years old!
We don’t have enough information to reset your security questions
There are a number of things you can do if you don’t remember your password or answers to your security questions. The first is to try to log in with your backup email address and the second is to contact Apple Support.
- Visit this page and select your Apple ID.
- Enter your backup email address and have a verification email sent there to reset your password.
- Follow the link in the email to reset.
This is a useful method if you still have access to the emergency email address. If you haven’t updated it in a while and don’t have a login for it, the best thing to do is try to regain access to that email address. If the email host is still available, follow the verification steps to log in to that email account. Most email providers have more relaxed authentication methods than Apple. After signing in to the old email, you can receive verification codes to get your account back.
If you are having trouble with your security questions, there is another option. Institution up two-factor authentication means that a login code is sent to the devices you are already logged in to.
You can do this on any Apple device that supports iOS 9 or later, so even if you have an older iPhone or iPad that is still signed into your account, just connect to Wi-Fi and follow these steps:
- Go to Settings on your device
- Tap your name at the top (this is where your Apple ID information is located)
- Tap Password & Security
- Tap Two-Factor Authentication
- Enable the option ‘On’
This method allows you to instantly log in to other Apple devices so you don’t have to ask any more security questions. As long as your phone number and e-mail address up-to-date. If you ever have your phone Make sure to update it through Apple settings, otherwise you will have trouble getting the login codes.
If you have already passed this point and cannot log in because of the phone number, there are a few things you can do.
- Have the code sent to another Apple device that you are signed in to
- Contact Apple (1-800-My-Apple) or visit the website.
There is a waiting period and a lengthy verification process to get your account back. You may be asked for the credit card you registered, your security questions, and even the date you purchased an Apple product.
Contact Apple Support
Apple’s support team is extremely helpful, but they can only do so much for you. If you lose your password, they will need the answers to your security questions to access your account. If you don’t remember these answers, your account will be put into an account recovery state.
Apple uses a blind system to maintain security. The support representative only sees the questions and has empty boxes to enter the answer. They don’t see the answer and cannot access those answers. No one does what they are encrypted by the system. You give them your security answer, they type it in the box and the system will tell them whether it is correct or not.
Account recovery puts your Apple ID on hold until it can be properly verified. You can speed up certain information up the process (such as the credit card on file).
The security system around Apple is designed to protect you and your personal information. That’s great, but if you forget your login, you’re out of luck. If you really don’t remember your password or security answers and can’t work with Apple Support to get access, then you need to set it up up a new account. However, you will lose all purchases from your old one and access to all your premium apps.back to menu ↑
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