# How to Cancel an Uber Eats Order **URL:** https://www.compsmag.com/blogs/how-to-cancel-an-uber-eats-order/ **Author:** Ayushi Chauhan **Published:** 2023-01-18 **Updated:** 2023-01-18 **Categories:** Blogs **Tags:** Android Guides, Apple Guides, Blogs Daily, guiderobert, Guides and Tutorials, guiding12, How To Guide, How To Guides, ios Guides, Originals How to, Tips, Tricks **Reading Time:** 6 min --- Uber Eats is an online food ordering and delivery platform [launched by Uber in 2014](https://www.ubereats.com/). Uber Eats has simplified food ordering to a few taps on your [phone](https://compsmag.com/best/smartphone/) screen. After you place your order, the app will provide an estimated delivery time. Then all you have to do is sit back and wait for your courier. Of course, when things move so quickly, mistakes are easy to make. Whether you forgot to add an item to your cart or abruptly changed your mind about that late-night order, there are numerous valid reasons to cancel your order. Cancellation is usually possible; however, depending on how far along in the preparation process you are, you may or may not be eligible for a refund. Perhaps you did not order the correct items. Maybe you typed in the wrong delivery address. Perhaps the order is taking too long to arrive. Whatever the reason, you’re wondering how to cancel an Uber Eats order. Orders placed through Uber Eats can only be refunded before the restaurant accepts the order. This occurs automatically or within one minute of the order being placed in many restaurants. That means you have a limited time to cancel your order and receive a refund. ## Steps to Cancel an Uber Eats Order Access the Uber Eats app/website. Uber Eats is available for both Android and iOS users. Then click on the Orders option below tthe screen to your right When you go to your order, click on get help you can find a call/message icon that you click on. A message window will open with the name and contact address of the delivery person. You can now tell the delivery person that you want to cancel your uber eats order by giving a good reason. And then your order will be cancelled. ## Why Can’t I Cancel My Uber Eats Order? If you are unable to cancel your Uber Eats order, it is possible that you waited too long and the option is no longer available. When it comes to Uber Eats orders, it is simple to cancel early on, but it becomes more difficult as the process progresses. For example, you can cancel an order before the restaurant receives and accepts it, but it will be more difficult if a driver has already picked it up and is on his way to your location. If you want to cancel an Uber Eats order but don’t see the option in the app or website, contact customer service. However, you must explain why you want to cancel so that customer service can determine whether you receive a refund or are charged a cancellation fee. In some cases, you may be unable to cancel an Uber Eats order due to an app glitch; in this case, try restarting your device. ## How does Uber Eats work? Uber Eats allows you to order food from your favorite restaurants and have it delivered right to your door, even if the restaurant does not normally offer delivery. Hundreds of restaurants across the country have partnered with Uber Eats, and you can search for participating restaurants on the company’s website. **Browse the Uber Eats app** If you’re not sure what you’re in the mood for, use the search function in the app or on the website to browse through participating restaurants. You can view your options by typing in the address where you want the food delivered. The website breaks down participating restaurants by category and type of meal (breakfast, brunch, lunch, dinner, dessert) and shows if the restaurant has any specials. You can search for national restaurant chains, local eateries, cafes and grocery stores. **place your Uber Eats order.** Once you’ve decided on a restaurant, you can browse the menu, add what you want to your cart, and proceed to checkout. You can leave instructions for the delivery driver (such as an entrance code or where to place the food) and note if you need any additional items, such as straws or utensils. On the delivery page, you can: Place the order now or schedule a future delivery Specify the place where the order should be delivered Add a payment method View your total cost, including delivery and service fees Place group orders Uber Eats offers a group order option when you order food for multiple people. This option allows you to send a link to all borderers so they can add their items to the cart individually. Once everyone has placed their order, you can pay for everything at once. **Track your Uber Eats order**You can track your order in real time through the Uber Eats website and app. Once you place your order, you can see when your order leaves the restaurant and track the driver’s location until they arrive. ## Uber Eats Cancellation Policy If you cancel everything before the restaurant accepts your order, you’ll get a full refund. If the restaurant has already accepted the food delivery, you will receive a partial refund. If you cancel before the delivery driver has gathered the food, you will receive a partial refund. All partial refunds include delivery charges. ## How To Contact Uber Eats? If you want to cancel your Uber Eats order but it has already been accepted by the restaurant, you can do so. Your final option is to contact Uber Eats customer service. You can cancel or request a refund by using the Contact Support option, or by calling 1-800-253-9377. Only if you are eligible for a refund will it be transferred to you via your preferred payment method, or you can choose to receive it in your Uber wallet. ## Final Words We hope like our article on How to Cancel an Uber Eats Order. Through the app, you can cancel an Uber Eats order by opening your orders, finding an active one, tapping it, and selecting the “Cancel order” option. You can only cancel an Uber Eats order this way if the restaurant has not yet picked it up. If you wait any longer, you will need to contact customer service, and you may still be charged. Whether it was a group order from Uber Eats or your own, you may have discovered that you no longer required the food. However, you may have discovered that you don’t have enough time to finish your meal because you have a 30 minute appointment. Whatever the reason, you’ll need to learn how to cancel an Uber Eats order. --- *End of Article*