# How to Fix ‘Oculus Assistant Service keeps Stopping’ Error **URL:** https://www.compsmag.com/blogs/how-to-fix-oculus-assistant-service-keeps-stopping-error/ **Author:** Ayushi Chauhan **Published:** 2023-02-01 **Updated:** 2023-07-17 **Categories:** Blogs **Tags:** Android Guides, Blogs Daily, Facebook tips and tutorials, guiderobert, Guides and Tutorials, guiding12, How To Guide, How To Guides, Originals How to, Social tips and tutorials, Software tips and tutorials, Tips, Tricks **Reading Time:** 7 min --- Do yo want to know how to Fix 'Oculus Assistant Service keeps Stopping' Error? The Oculus Assistant service may end because of problems with its settings and the settings of the device. The problems with the operating system could be caused by anything from old firmware to a broken one. The problem happens out of the blue when you open or close an app or do a certain task, like using the virtual keyboard in the Oculus browser or the Voice Commands app. The assistant service problem can sometimes be caused by an OS or app update. [Oculus Quest](https://compsmag.com/best/oculus-quest-2-games/) can work on its own without a wired connection. It is a device that can be used for many things and puts the user in a virtual world for fun and learning. So, what is it that Oculus Quest can do? Before you go into the virtual world, the [VR headset](https://compsmag.com/best/vr-headsets/) lets you look around in the real world to figure out where you are. You can play [games](https://compsmag.com/best/games/)or look at multimedia even when you are moving around. In a virtual setting, you can also take part in interactive training. A headset or another device that works with the Oculus mobile app can be used instead of a [computer](https://compsmag.com/best/computers/)to set up the device. You can also stream your[video game](https://compsmag.com/best/video-games/) or media to your [phone](https://compsmag.com/best/smartphone/)or [TV](https://compsmag.com/best/tv/)so that other people can see your virtual world. The standard set comes with two touch controllers that have sensors built into them. Users often want to know what the Oculus Sensors do. We mentioned below are the ways how to Fix 'Oculus Assistant Service keeps Stopping' Error. ## What is the Oculus Assistant Service? The Oculus Assistant Service is a part of the Oculus software, which is a platform made by Facebook's Oculus VR. Virtual reality (VR) headsets like the Oculus Rift, Oculus Quest, and Oculus Go are what Oculus is best known for. The Oculus Assistant Service is in charge of voice commands and other features that work with voice commands in the Oculus ecosystem. It lets users control their VR experiences and Oculus devices with voice commands, so they don't have to rely on manual input alone to do different things. With the Oculus Assistant Service, users can use voice commands to control their VR experience, open applications, move through menus, change settings, and do other things. The service uses speech recognition technology to understand and interpret user voice inputs. This makes it possible to interact with the VR system without using your hands and in a more natural way. ## Why does the Oculus Assistant Service stop? 1. **System Restart:** When the system restarts or shuts down, the Oculus Assistant Service may stop for a short time. This is a normal thing to do, and when the system is done restarting, it should start up again on its own. 2. **Software Updates:**When Oculus releases software updates or patches, the Oculus Assistant Service may be turned off temporarily to make the update process easier. After the update is done, the service should start up on its own. 3. **Errors or Crashes:** If the Oculus Assistant Service has an error or crashes, it may stop as a safety measure to keep problems from getting worse. In this case, you might be able to fix the problem by restarting the service or the Oculus software. 4. **Conflicts with other software:**The Oculus Assistant Service and other software on your computer can sometimes get in the way of each other. Because of these problems, the service may stop or not work right. You might be able to fix these problems by updating your Oculus software, checking for software that conflicts, or reinstalling the Oculus app. ## Ways to Fix Oculus Assistant Service keeps Stopping Error ### Clear Oculus browser browsing data 1. Access the **Oculus [browser](https://compsmag.com/best/web-browsers/).** 2. **Click** the **icon** with **three dots** in the **upper right corner**. 3. **Select** the **Clear browsing data** option and the **time range** as the **beginning of the time**. 4. **Click** the **Clear data** button. 5. **Restart** your **device** and **check** if the **problem** is **fixed**. ### Update the voice command app 1. **Go** to the **Settings** menu on your **Oculus** device and then click on **Apps**. 2. **Check** to see if there is an **update** for the **Voice Command** app under the **Updates** tab in the **library**. If there is, choose to **download** and **install** the update. 3. **Start up** your device again to see if the **problem** is gone. 4. If you can't use this method to update, please **try** the **next one**. Use the steps above to get to the Library tab and then the Apps tab. 1. **Find** the Voice Commands app and **click** the **three-dot icon**. 2. From the menu, **choose** **Details**, and then **click** **Update**. 3. **Start up** your Oculus device again, and then **see** if the problem with the **Oculus Assistant service** is fixed. ###  Disable the voice commands of the Oculus device 1. **Go** to the **Settings** menu on your Oculus device and then **click** on **System**. 2. **Open** **Voice Commands** and **turn off** **every choice**. 3. **Start** your device **over** and **see** if the **problem** is still there. The help service is stopped over and over when it can't get to the modules it needs to run. In this case, we need to turn on the feature called "Hey Facebook and App Sharing." Follow the steps given to do this. ![How to Fix 'Oculus Assistant Service keeps Stopping' Error](https://compsmag.com/wp-content/uploads/2023/07/2-270.jpg) 1. **Reinstall** your phone's **Oculus app.** 2. Then, **go to** **Settings** > **Experimental Features** on your Oculus device. 3. **Switch on** "**Hey Facebook**." 4. **Return**, then **go to** **Accounts**. 5. **Last**, **turn on** **app sharing**. ### Reset Oculus to factory settings 1. **Open up** the Meta Quest app and go to **Devices**. 2. Click on **Advanced Settings** under **Settings** and then **More Settings**. 3. Click **Reset**, and then click **Factory Reset**. ### Log Out of The Companion App The Oculus Assistant service stopped working error could have been caused by a small problem between Oculus and its companion app. In this case, you should be able to fix the problem by restarting your Oculus and logging out and back into the companion app. 1. Press the **power button** on the **headset** to **turn off** your **Oculus**. 2. Choose "**power off**," and then **wait** until your **Oculus** is **completely turned off**. 3. Start the **companion app** on your **phone**, then **tap** the **settings icon** in the **lower right corner**. 4. **Keep scrolling down** until you **get to the bottom** and **see a button** to **log out**. 5. **Once you confirm** that you want to **log out**, you'll have to **log back in**. 6. **Start** your **Oculus up**. ## Conclusion Instead of using sensors on the outside of the headset, it uses sensors inside the headset and a number of [cameras](https://compsmag.com/best/camera/)on the front of the headset to track position with six degrees of freedom. The cameras are also used by the "Passthrough" safety feature, which shows a view from the cameras when a user leaves a certain area. In a later software update, Oculus Link was added. This lets the Quest be connected to a computer via USB and used with software and games that work with the Oculus Rift. There are the multiple solution to fix this issue. ## Questions and Answers --- *End of Article*