# How to Fix PlayStation Network Sign-In Failed error **URL:** https://www.compsmag.com/blogs/how-to-fix-playstation-network-sign-in-failed-error/ **Author:** Ayushi Chauhan **Published:** 2023-02-09 **Updated:** 2023-02-09 **Categories:** Blogs **Tags:** Blogs Daily, Google tips and tutorials, guiderobert, Guides and Tutorials, guiding12, How To Guide, How To Guides, internet tips and tutorials, Originals How to, Software tips and tutorials, Tips, Tricks **Reading Time:** 5 min --- Sony [Computer](https://compsmag.com/best/computers/) Entertainment came out with the PlayStation [video game](https://compsmag.com/best/video-games/) console in 1994. The PlayStation, which was one of the first 32-bit consoles, marked Sony’s rise to the top of the video game industry. The PlayStation, which was also called the PS One, used CDs instead of cartridges. This was the first step in the video game industry’s move away from cartridges. In the early 1990s, Sony and Nintendo tried to sell the PlayStation as the Super Nintendo Entertainment System–CD, but that didn’t work out. So, Sony decided to sell its own console. The PlayStation came out in Japan in December 1994, and in the United States in September 1995. Both times, it did very well with critics and buyers. [Games](https://compsmag.com/best/games/) like Twisted Metal and Ridge Racer sold a lot of copies. By 2005, the PlayStation was the first console in history to have sold 100 million units. The first PlayStation was made until March 2005, when the next generation of 64-bit consoles, like Sony’s own PlayStation 2, made it obsolete (PS2; introduced in the early 2000s). The PS2 could be played over the Internet, and it had the most games ever sold for a console. This helped it sell more than its 64-bit competitors, the Sega Dreamcast and the Nintendo GameCube. In fact, the PlayStation 2 sold 100 million units faster than any other game system before or after it. ## Ways to Fix PlayStation Network Sign-In Failed error ### Modify the MTU Setting 1. Access the Set up **Internet connection** screen. 2. **Select** your Internet connection and press the Options button. Then select Advanced Settings. 3. **Select** **MTU** and set it to Manual. 4. Change the default **MTU** **value** from 1500 to 1473 or 1475. 5. select **OK** to save your changes. ### Rebuild Database 1. **Turn** **off** your PS4. 2. **Press** and **hold** the power button for 8 seconds. 3. Connect your Dual Shock 4 to your **PS4** with a ch**a**rging **cable** and then press the PS button. 4. [Navigate](https://compsmag.com/best/navigation-apps/) down to the “Rebuilt Database” option and **press** **X**. ### Change DNS Settings 1. Go to **Settings** > **Network**. 2. **Select** Set up Internet connection. 3. Select Use Wi-Fi to connect to the network, and then **select** **Custom**. 4. Select the Wi-Fi network you want to use and set the **IP address settings** to Automatic. 5. Select Do not specify on the **DHCP** Hostname screen. 6. Under **DNS Settings,** select Manual, and then enter the following Google DNS. Then click the Next button to continue 7. When you see MTU Settings, still select Manual and set the**MTU value to 1456**. 8. Under Proxy server, **click** **Do** not use. Then click Test Internet Connection. ### Automatic Login It will help you sign in to PlayStation automatically, so you won’t have to do it yourself.**Go to Settings** and then choose the User option to have PlayStation automatically sign you in. The second step is to go to **Login Settings a**nd check the box next to “Log in PlayStation automatically.” Lastly, you can restart your console and try to sign in again to see if the problem is still there or if it has been fixed. ### Disable Media Server Connection Your PlayStation might have the “PlayStation Network Sign In Failed” problem because of the Media Server Connection. You can try turning off the Media Server Connection to see if your PlayStation’s problem is still there. To**turn off** the Media Server Connection, you must first go to **Settings** and then choose Network from the menu. You will get to the option to connect to a media server. Here, you can **click** the “**Disable**” button to turn it off. This will turn off the Media Server Connection. ### Update Your PS4 System Software 1. Go to the console’s Settings menu. 2. Choose System Software **Update > Update** Now from the menu. 3. Read the System Software License Agreement as soon as the download is done. Then, click Accept and press the **X button** to confirm your decision. ### Factory Reset PS5 Settings 1. Boot your **console** in **safe** **mode**. 2. Select **Restore** Default Settings. 3. **Restart** your console normally. Then, set up your Internet connection from scratch and try logging into your console using your **PSN** **credentials**. ## What Causes “PlayStation Network Sign in Failed” error **Mismatched Login Details: **First, look at how small and big letters are used. Then, type in the correct email address that was used when the account was made. If you can’t remember your password, you can use the “forgot password” option and use the code that is sent to your email address to get back in. Then you can change your password again (and write it down somewhere so that it may help you next time). **Due to Server Maintenance:** The PlayStation network sign-in failed message may appear on your screen if the server needs to be fixed. so make sure you check to see if the PlayStation is down or undergoing maintenance. **Internet Connection Issues:**Make sure the internet connection is stable enough so that the PlayStation can work well. Then, choose the network you want and try again. Also, if you are using WIFI to connect your console to the internet, switch to a wired connection. During this process, you should also make sure that you are not in offline mode. **IP changed or banned by PlayStation:**If the code “WS-37337-3” shows up on your screen, it means that your IP address is no longer allowed to be used. This usually happens when the AI on the PlayStation network server notices that your device is doing something strange. Visit their [official website](https://www.playstation.com/en-in/) for more information. ## Final Words So here we conclude our article on How to Fix PlayStation Network Sign-In Failed error. On a PS4, if you get a message that says “PlayStation Network Sign In Failed,” there are a few things you can do to get back in. First, make sure that both the PlayStation Network and your internet connection are up and running. If the PlayStation Network is down or your PlayStation is not online, you will not be able to sign in. --- *End of Article*