# How to Fix ‘Wi-Fi is Connected but the Internet Isn’t Working’ Issue

**URL:** https://www.compsmag.com/blogs/how-to-fix-wi-fi-is-connected-but-the-internet-isnt-working-issue/
**Author:** Ayushi Chauhan
**Published:** 2021-12-07
**Updated:** 2021-12-07
**Categories:** Blogs
**Tags:** Blogs Daily, Computer Guides, guiderobert, Guides and Tutorials, guiding12, How To Guide, How To Guides, internet tips and tutorials, Tips, Tricks
**Reading Time:** 6 min

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This tip is about the how to Fix ‘Wi-Fi is Connected but the Internet Isn’t Working’ Issue. So read this free guide, How to Fix ‘Wi-Fi is Connected but the Internet Isn’t Working’ Issue step by step. If you have query related to same article you may contact us.

## How to Fix ‘Wi-Fi is Connected but the Internet Isn’t Working’ Issue - Guide

It's often a confusing and frustrating time when you're connected to a Wi-Fi network but not the Internet.  Over the past few years, we've all come across the “WiFi connected but no internet” error, but unfortunately, there is no one-size-fits-all solution.  In many cases, this is due to changes in the operating system or router configuration, but the cause is not always obvious.  This means you will have to try different solutions to identify the correct one.  Here are some tried and tested options that will fix your Wi-Fi connection, but without internet errors.

The internet is wonderful as long as you can connect.  When it comes to Internet connection issues, you're likely to face one of two things.  Your computer will indicate that it is not connected to the Internet at all, or that it is connected but you cannot access the Internet.  With wireless connections, you may see an error message saying “WiFi connected but no internet”, which means that your device / computer is correctly connected to the router / modem, but it is not connected to the internet.  To resolve this issue, we need to determine if the issue is limited to one device or affects the entire network.

## Follow these troubleshooting steps when you have Wi-Fi but no Internet.

Reset the router and modem.  The first step in solving most technology issues, especially networking hardware, is to reboot.  Resetting the router and modem depletes memory and resets background or persistent problems.  You will need to log into the router as an administrator.

Make sure you are connected to the correct network.  Make sure your Wi-Fi device is not trying to connect to a nearby network or a Wi-Fi repeater that is not fully configured up, any of which may be having their own problems that block their access.  In these cases, even if Wi-Fi is turned on and connected, you may still not have the Internet working.  To check this, open the Wi-Fi settings and check the name of the network you are trying to connect to.  If you don't recognize it, it's probably not your network.  Sometimes, however, Wi-Fi extenders use the same network name as the router.  If you think this is happening, restart the Wi-Fi extender or temporarily disconnect it to see if you get separate Wi-Fi from that device.  If you access the Internet, the problem will be with the extender and you can solve the problem from there.

Re-enter the wireless password.  Some operating systems will not prompt you if you enter the wrong wireless password.  Your laptop, tablet or phone it may show that you have a strong Wi-Fi signal, but if the password is incorrect, the router will refuse to communicate with your device.  If you're using a public Wi-Fi hotspot, you might be using an old password that used to work but has since changed, which is often the case when you're trying to connect to a network you haven't used in a long time. .

Disconnect from your VPN.  In the same vein, if your device is connected to a VPN service, you will see a full Wi-Fi connection, even though you need to resolve limited or non-existent Internet connectivity.  Try a different VPN server or disconnect from the VPN to see if that resolves the issue.

Make sure you get an IP address.  You may be connected to a router with full bars, but still not have access to the Internet if the problem is not with your connection to the router, but with the router's connection to your Internet Service Provider (ISP).  When this happens, your router works on your network, but because it cannot access the Internet, it does not have a valid public IP address, which means you cannot send or request data over the Internet.  Another reason you may not have a proper IP address is if your device is configured up use a static IP address, but the router is not allowing that IP address on the network, something that can happen if you mix a static IP address with a DHCP network.  The easiest way to fix this issue is to leave DHCP enabled on the router and remove the static address from the device.  For example, on Windows, you can do this in Control Panel by going to the network adapter properties and selecting Obtain an IP address automatically instead of the manual assignment option.

Open your browser.  If you're using a Wi-Fi hotspot, such as at a hotel or airport, you might think you can check your email or surf the Internet as soon as you have a solid wireless signal, but that's generally not the way most businesses do. access points works.  When you start your web browser, a hotspot page opens with basic information about which company is providing the hotspot and what to do next.  Agree to the terms or enter the password the company provided.  For example, some hotels require you to enter a password on the hotspot page to gain access to the hotel's Wi-Fi, and airlines often charge for Internet access.  Wait for the hotspot page to finish setting up up your connection or redirect you to another page where you can normally access the web.

Try a different DNS server.  If your device is connected to a DNS server that has corrupted data or is offline, even the strongest Wi-Fi signal is useless for providing Internet access.  Locate a different DNS server and change the DNS server settings on your device to see if the web pages finally load.

Check MAC address filtering.  Another reason you might be connected to Wi-Fi but not have access to the Internet is if your router has MAC address filtering set. up.  This works by blocking devices from connecting to the router unless they have a specific MAC address.  So, although your device may have no problem showing that Wi-Fi is connected, any attempt to access the Internet or other network device is blocked.  Since this setting is usually only seen on commercial networks, your best bet to get around MAC address filtering is to ask that your MAC address be added to the approved list.

## Final note

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