# Fixed: “Bit­mo­ji Not Work­ing” Issue (5 simple method) **URL:** https://www.compsmag.com/how-to/bitmoji-not-working/ **Author:** Ayushi Chauhan **Published:** 2023-03-10 **Updated:** 2023-03-10 **Categories:** How To **Reading Time:** 7 min --- You've undoubtedly tried the aforementioned procedures if "Bit­mo­ji Not Work­ing" Issue on your phone. However, there isn't always a simple solution to this. You could occasionally encounter an interruption or downtime while the programme is being updated. Users of the Bitmoji software can make emoticons using their avatars. On their [Android](https://compsmag.com/best/android-phone/)and [iPhones](https://compsmag.com/best/iphones/), notably Snapchat, several users have discovered that the Bitmoji software performs poorly. This may be caused by a variety of various problems, but fortunately, it is possible to resolve the "Bit­mo­ji Not Work­ing" Issue and restore the functionality of the app by following a few straightforward ways. ## How to Fix "Bit­mo­ji Not Work­ing" Issue on Android ### Check the Network Issues The app may potentially cease functioning if your device's network experiences any problems. This programme is only one of several that require a reliable internet connection to function. Hence, before attempting the next repairs, double-check that your internet is operating flawlessly and isn't the root of the app's problems. There are numerous techniques to check that your internet connection is stable and operating normally: - If you are using the **WiFi network connection,**switch to the mobile data or vice versa. - Disable and **enable the mobile data**. If you are using the router for the internet, make sure to restart it. - Enable and disable the**Airplane mode**on your [smartphone](https://compsmag.com/best/smartphone/) - If using **Wifi**, take your phone close to the router. ### Ensure Bitmoji Keyboard is Enabled One of this [app's](https://compsmag.com/best/keyboard-apps/)primary features is the Bitmoji [keyboard](https://compsmag.com/best/keyboards/). This feature can be used in place of the built-in keyboard in other applications. However the Bitmoji keyboard won't appear on other apps if you haven't activated this feature. Follow these steps to accomplish this: - Open the **app**. - Go to the **Keyboard.** - Click on the **Turn on keyboard** button. - Click on the **Enable in Settings** option. - On the **Manage Keyboards** screen, enable the **Bitmoji keyboard**. - Tap on the **OK** button. - After enabling the Bitmoji keyboard, switch to the keyboard. - For that, choose the **Switch Keyboard** option. - Now, click on the **Bitmoji Keyboard**. - Select the **Finish** option. ### Force Stop the Bitmoji App You must attempt forcing the app to close if deleting the phone's cache does not solve the issue. This will restart the app and give it a clean slate. How to do it: - Long tap on the **Bitmoji** app. - Tap on the **App info** icon. - Now, you can see the **Force Stop** button at the bottom of the screen. - Simply, tap on it. - Now, close the **App Info** page and launch the **Bitmoji** app. ### Clear Cache of the App The Bitmoji stickers not functioning bug on [Android](https://compsmag.com/best/android-apps/)could also be caused by the app's damaged cached data. Apps that accumulate an excessive amount of cached data run the risk of corrupting it. You must delete the app's cache in order to fix the issue. Follow these steps to accomplish this: - Open the app drawer and go to the **Bitmoji.** - Long tap on the Bitmoji app and click on the** i** or **App info** button. - Go to the **Storage** section and click on the **Clear Cache** button. - Once the **cache is cleared,** the app should start working in an intended way. ### Restart Your Phone Restarting the phone will solve the Bitmoji app not working problem. The majority of the time, phone malfunctions are to blame for app problems. That occurs when your phone hasn't been rebooted in a while, and it may require a clean slate to operate perfectly. Simply restart your phone to see whether this approach is effective. ## How to Fix "Bit­mo­ji Not Work­ing" Issue on iphone ### Locate Bitmoji Keyboard if it is on Even when turned on, the Bitmoji keyboard is sometimes not visible to users. Open the app in which you wish to utilise the Bitmoji keyboard if you want to use it. Step 1: Open a **conversation**and tap on the text field to use the keyboard. Step 2: At the bottom, next to the Space bar, tap Globe icon. **Emoji keyboard**will appear. Step 3: Now, tap the **ABC icon** for accessing your custom Bitmojis. Tap on any Bitmoji you want to send for copying it. Step 4: Next, again tap on**text message field and tap Paste**. Your selected Bitmoji will be shown in the text field. You can now send it to the selected contact. ### Update Bitmoji Keyboard to Latest The apps are updated frequently to address bugs and software issues. Verify that the Bitmoji keyboard is current. Step 1: Go to App Store and tap **Updates**at the bottom. The list of apps for which the update is available will be shown. Step 2: Check if an update for Bitmoji is available. If yes, tap **Update**. ### Restore Device via iTunes To fix numerous iOS issues, you can also restore the device using iTunes. Please be aware that doing it this manner will overwrite all of the current data, so make a backup beforehand. Step 1: Open**iTunes** on your [computer](https://compsmag.com/best/computers/)and connect your iPhone to it. Step 2: Choose “**Restore Backup”**. Step 3: Next, Select the latest backup of your iPhone and click “**Restore**”. Step 4: Once the process is over, your iPhone will get restored to the previous **settings**. ### Restart Your iPhone To fix the Bitmoji not working issue, you can try rebooting your iPhone since all background processes will be reset. Press and hold the side button and either volume button until the slider appears if you are using an iPhone X or later. Press and hold the side or top button until the slider appears if you are using an iPhone 8 or an earlier model. After a few minutes, switch the gadget on to see if it is still functional. ### Make Sure Bitmoji Keyboard is Turned on Before sending bitmojis to your friends, make sure the Bitmoji keyboard is on after installation. Step 1: Go to **Settings -> General -> Keyboard**. Step 2: Then tap Keyboards and then “**Add New Keyboard**”. Step 3: To add Bitmoji to the list of keyboards, tap “**Bitmoji**” under “**Third Party Keyboards**”. Step 4: Now toggle on the “**Allow Full Access**”. ### Update Your Device After you upgrade the iPhone with the most recent iOS version, the majority of problems will be resolved. Step 1: Go to **Settings -> General -> Software Update**. Step 2: Your iPhone will start checking for iOS updates. If you see a new update available, you need to **download and install** it. ## FAQ #### How do I get Bitmoji to use my selfie? Tap on your Bitmoji avatar in the top-left corner of the camera screen in the Snapchat app. To change your selfie, tap your Snapcode. To choose your Bitmoji Selfie, press after scrolling down to see them all. To save your changes, tap "Done" at the bottom. #### Why can't I take a selfie for my Bitmoji? According to Bitmoji, it's only accessible to new users, and we've confirmed that. So, you won't be able to snap another selfie to speed up the creation process if you've already generated a Bitmoji with your account. #### Why is my Snapchat avatar not working? It's possible that Snapchat or Bitmoji aren't functioning because you're using an outdated version of either apps. Updates for apps are frequently made available by developers to add new features and correct bugs. --- *End of Article*