iMessage Not Working on Mac? Fix & Troubleshoot Messages on MacOS

Check tutorial of iMessage Not Working on Mac? How to Fix & Troubleshoot Messages in MacOS

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With the Messages app on Mac, you can easily send iMessages to and from the computer to any other iPhone, iPad, Mac or iPod touch that also uses the iMessage protocol. Messages work fine most of the time, but sometimes problems can occur that prevent the iMessage feature of working in macOS. Most of the time, this manifests as an inability to send messages through the app, or timeouts when sending messages seemingly taking forever, or failed attempts to send messages from the Mac, and at least iMessage doesn’t seem right or as expected to work in Mac OS.

This one guide go through the troubleshooting steps to fix issues where iMessage is not working on a Mac.

Troubleshooting Messages not working in MacOS

Let’s go through various troubleshooting methods to fix iMessages not working in Mac OS starting with simpler to slightly more complex.

1: Make sure the Mac has an internet connection

iMessage and Messages require an internet connection to work. It doesn’t matter if the internet connection is WiFi, Ethernet or a personal hotspot, but it must be an active and working internet connection.

First of all, make sure the Mac is connected to the Internet and the Internet connection is working. You can test this by making sure web browsers are working to browse the web, use ping, or any other method you want.

2: Restart the Mac

Restarting the Mac often resolves issues with the Messages app and prevents iMessage from working.

  1. Open the  Apple menu and choose ‘Restart’

When the Mac has restarted up try to open and resend Messages again.

3: Make sure Mac has Apple ID / iCloud enabled

iMessage requires an Apple ID, which is also the same login the Mac uses for iCloud. Therefore, you need to make sure that the Mac has the correct Apple ID configured:

  1. In the  Apple menu, go to “System Preferences”
  2. Go to “iCloud” settings and make sure the Mac is using the correct Apple ID

You want to use the same Apple ID on the Mac as on your iPhone, that way messages will be synced between both devices

4: Turn off and on iMessage on Mac

Sometimes disabling and re-enabling iMessage on the Mac can fix connection issues specific to iMessage on the Mac, here is how to do that:

  1. Open the “Messages” app on Mac
  2. Open the “Messages” menu and choose Preferences
  3. Go to the “iMessage” tab
  4. Make sure the Apple ID is set correctly and then check that “Enable this account” is checked

iMessage not working fix for Mac

5: Log out and login to iMessage on Mac

Signing out and back in to iMessage on Mac often solves problems with messages not working on Mac either, here’s how to reach that though:

  1. Open the “Messages” app on Mac
  2. Open the “Messages” menu and choose Preferences
  3. Go to the “iMessage” tab
  4. Choose ‘Sign out’ button
  5. Sign out and back in to iMessage on Mac

  6. Close messages
  7. Restart the Messages app and return to the iMessage preferences and this time sign in to the Apple ID for iMessage again

6: Make sure message forwarding is enabled on iPhone

If you’re using an iPhone and Mac, make sure you’ve turned on text message forwarding and forwarding for iPhone and Mac so that the Mac can forward text messages to and from iPhone using Messages.

If that feature is not enabled, you cannot send text messages from the Mac, which means you cannot send messages to Android users, for example.

7: Check if iMessage works on iPhone / iPad

If you have an iPhone or iPad in addition to the Mac, make sure iMessage works on that device as well.

Also, if the iPhone or iPad is experiencing issues or waiting for activation error or something similar, it is also possible that there are issues with Apple iMessage servers not working.

iMessage works but doesn’t sync properly with other devices

Sometimes iMessage works, but you will find that messages are not always synced between the Mac and iPhone or other devices. If so, learn it how to fix iMessage not syncing properly between Mac and iPhone here.

iMessage works, but shows “Not sent” errors

If iMessage works on the Mac, but you repeatedly see the message Message not sent, learn how to fix it.

Did the above troubleshooting methods fix iMessage problems for your Mac and get iMessage to work as expected again? Do you have any others tips, tricks, or advice to fix iMessage and Messages app problems on Mac? Share your experiences, thoughts and tricks in the comments below.

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The time to complete the iMessage Not Working on Mac? How to Fix & Troubleshoot Messages in MacOS tutorial is 10+ minutes.

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What are the supported Operating system?

mac OS


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