News: Twitter says it’s possible some private DMs were sent to the wrong people

With the Account Activity API, developers can create tools to support business and customer communication. Twitter shows that users interacting with accounts and companies using AAAPI are users affected by this issue.

This means that if you interact with the company via direct messages on Twitter for something like customer support, it means that the message may be sent to the wrong recipient. Twitter AndBut so far we have not found a case where the data was sent to the wrong party, but he can not "eventually verify" that this is not happening:

Developers use APIs to create tools such as applications to better understand customer service support and public conversation. We found and fixed a bug that affected less than 1% of Twitter users in APIs that may have shared a particular account's interaction.

We could not find a case where the data was sent to the wrong part. But I can not definitively confirm what this did not happen, so I will tell this problem to potentially affected people. If you are potentially involved, I will contact you today. It is regrettable that this happened.

Twitter posted popup notifications to users affected by this bug. This message explains that the bug may have sent Twitter developers "sent one or more direct messages or protected tweets." In addition, Twitter shows that the problem has been ongoing since May 2017.

I'm sorry! Have my DM been sent to developers for more than a year? pic.twitter.com/0ry6pyZIdI

– Carissabel (@ Karizabe) September 21, 2018

Overall, Twitter says that research is ongoing and will provide updates in the future.


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