Apple Watch: Remove The Band Before Getting a Repair


Customers must remove the strap from their Apple Watch before servicing the device. If they leave it on, it will not be returned. This is according to the update tips, reported by Cult of Mac.

It now explicitly asks customers to remove them. The new support document warns that the shipped tires will not be returned. Your Apple Watch band and any other accessories you ship will not be returned. Remove them before sending your Apple Watch in for repair, ”read the updated instructions. Apple also reminds users who have a link bracelet to “remember to separate the link before removing the bracelet.” In the past, Apple was known for returning accessories when bundled. Apple Watch bands are reconnected, but are returned to the user. The practice may have become too long.

See: Apple Watch: Remove the strap before repairing it

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