Boscov’s Selects Kibo Ecommerce For A Better Online Customer Experience

Boscov’s Selects Kibo Ecommerce For A Better Online Customer Experience

“Many retailers are in a similar position as Boscov’s with complex, homegrown technology. Kibo’s flexible design and commitment to implementation and customer service can give these retailers a clear upgrade path. Kibo provides the omnichannel, responsive design that delivers personalized experiences for the end consumer anywhere and anytime.”

Kibo, the leader in unified commerce, today announced that Boscov’s, America’s largest family-owned department store with 48 locations throughout the Northeast and Mid-Atlantic, has selected Kibo Ecommerce for its upcoming site replatform. Already a customer of the Kibo Order Management and Kibo Personalization products, Boscov’s came to Kibo with the goal of unifying processes and operations even further to deliver a better customer experience on its website.

Tweet this
After evaluating against other commerce vendors, Boscov’s selected Kibo for its unified set of capabilities across commerce and marketing, as well as for the company’s multi-tenant and modern design, innovative roadmap and straightforward customer service approach.

“The website is the face of Boscov’s, and we knew we needed to upgrade our homegrown technology to deliver the best customer experience possible, just as we always have in our stores,” said Jim Boscov, Chairman and CEO of Boscov’s. “After reviewing the offerings in the market, the business case for using Kibo’s ecommerce offering made sense. As customers of Kibo for several years, we knew the company was responsive and easy to work with, and their approach would allow us to replatform in a way that would work best for our business.”

Boscov’s plans to expand its use of Kibo to unify its mobile and web commerce sites, and upgrade its technology to be more intuitive, responsive and flexible in the future.

“As a long-time Kibo customer, we’re excited to help streamline Boscov’s omnichannel customer journey,” said David Post, CEO at Kibo. “Many retailers are in a similar position as Boscov’s with complex, homegrown technology. Kibo’s flexible design and commitment to implementation and customer service can give these retailers a clear upgrade path. Kibo provides the omnichannel, responsive design that delivers personalized experiences for the end consumer anywhere and anytime.”

About Kibo

Kibo is the only extensible, unified commerce platform that delivers personalized, omnichannel experiences. The platform combines AI-driven personalization from industry leaders Monetate and Certona, omnichannel commerce for B2C and B2B models, enterprise-grade order management, and customer data-enhanced point of sale. Global clients like adidas, Office Depot, Taco Bell, and Patagonia rely on Kibo’s API-first, microservices-based architecture to support a wide range of commerce strategies, including headless commerce, that meet high growth goals and deliver on customer expectations at a manageable cost of ownership.

About Boscov’s Boscov’s is the nation’s largest family-owned department store chain, celebrating its 107th year as a full-line, full-service store. Based in Reading PA, there are 48 stores in Pennsylvania, New York, New Jersey, Maryland, Delaware, Connecticut, Rhode Island and Ohio. Boscov’s has made shopping fun for multiple generations, while being known for offering the best brands at the best prices, with incredible service. Boscov’s offers a year-round military discount, a gift registry for every occasion, a hassle free return policy, and free curbside pickup. To learn more, visit www.boscovs.com

   

The News Highlights

  • Boscov’s Selects Kibo Ecommerce For A Better Online Customer Experience
  • Check the latest update on Gadgets news
Disclaimer: If you need to edit or update this news from compsmag then kindly contact us Learn more

For Latest News Follow us on Google News


Latest Headlines
  • Show all
  • Trending News
  • Popular By week
NH Tribunal decides ‘boarding the emergency room’ of people with mental health crises violates the law

NH Tribunal decides ‘boarding the emergency room’ of people with mental health crises violates the law

“For far too long, a lack of community-based mental health treatment options has meant some people, including our clients, have been held without probable ...
Foghorn Therapeutics Provides Corporate Update

Foghorn Therapeutics Provides Corporate Update

News Highlights– Received IND clearance for FHD-609, a targeted protein degrader, which is being developed for the treatment of synovial sarcoma – Continued ...
Loopback Analytics and Infirmary Partner with Specialized Pharmacy to Improve Patient Results |  Texas News

Loopback Analytics and Infirmary Partner with Specialized Pharmacy to Improve Patient Results | Texas News

MEDIA CONTACT:  Infirmary Health is composed of four hospitals, two post-acute care facilities, more than 60 medical clinics and other affiliates. ...
Know how to fix the CoWin captcha issue

Know how to fix the CoWin captcha issue

India’s vaccination drive process includes the combination of technology and manpower. Providing vaccinations to one of the most populated countries in the ...
Coinbase and SoftBank help finance Brazilian crypto company

Coinbase and SoftBank help finance Brazilian crypto company

* Enter a valid email Subscribe to Mint Newsletters * Thank you for subscribing to our newsletter. Total market value of all cryptocurrencies has passed $2.4 ...
Freeports: innovative shopping centers or centers for money laundering and tax evasion?

Freeports: innovative shopping centers or centers for money laundering and tax evasion?

Researchers say that many art dealers now commonly exploit the beneficial goods-in-transit position of freeports, to house assets on a more permanent basis. ...
McAfee plans How to Navigate Through New Security Landscape while Americans as busy planning for summer holiday

McAfee plans How to Navigate Through New Security Landscape while Americans as busy planning for summer holiday

McAfee Corp. (Nasdaq: MCFE) today released findings on how Americans are approaching their personal protection in an increasingly digital-first world, as ...
Coinbase ($ COIN) SoftBank Fund Brazilian cryptocurrency company Hashdex Gestora

Coinbase ($ COIN) SoftBank Fund Brazilian cryptocurrency company Hashdex Gestora

LEARN MORE Before it’s here, it’s on the Bloomberg Terminal. Source www.bloomberg.com Hashdex plans on opening new offices outside Brazil, with ...
Is Epic Games’ fight with Apple becoming a mismatch?

Is Epic Games’ fight with Apple becoming a mismatch?

So far, at least, Epic has been having trouble proving its allegations that the iPhone maker’s 13-year-old app store has turned into an illegal monopoly. If ...
Base One brings the construction of the interstellar colony to change this year

Base One brings the construction of the interstellar colony to change this year

Source Advance through a story-driven campaign that analyses the impact of interstellar colonization in a reality where corporate interests guide the hand ...
Show next
Compsmag - Latest News from tech, business and health
Logo