In June 2020, Bulgaria’s leading mobile operator, Telenor, became the first telecommunications company to offer PAYR travel insurance, marketed by Telenor Bulgaria as “Smart Tourist.” Read next: Chubb launches tailored coverage for middle market clients
“Chubb’s Pay As You Roam travel insurance has been developed specifically to make life easier for customers and to provide a compelling proposition for our business partners,” said Rubén Rivero, Chubb’s head of travel insurance for Continental Europe, the Middle East and North Africa. “Once users sign up for the service, the process of getting travel insurance becomes very simple because everything is done automatically. Customers pay a daily rate, so they are only charged for what they use, and payment – through their mobile phone bill or direct from their bank – is also simple and secure. We believe this is genuinely innovative and disruptive technology because it fundamentally changes the way in which people buy travel insurance, and that is a clear benefit to our partners.” Coverage ends when the customer is detected as no longer roaming or if they reach the maximum trip duration of 31 days. Customers will receive an email or app notification at the end of each trip detailing the total premium, Chubb said. If the Chubb partner is a cell phone operator, the cost of insurance is added to the customer’s next phone bill. If the partner is a bank, the cost is added to their next bank statement.
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