Facebook launches Messenger Chatbot to share coronavirus info, counter fake news

Facebook launches Messenger Chatbot to share coronavirus info, counter fake news

Facebook has launched Messenger Chatbot to share information about coronavirus as part of its efforts to help people access authentic information about the pandemic and counter fake news. “Together with the Department of Health and MyGov, Facebook has facilitated Corona Helpdesk Chatbot on Messenger to raise awareness, provide authentic and accurate information, and spread fake coronavirus news.” Facebook users can access the Corona Helpdesk Chatbot and contact the Department of Health for authentic news, official updates, precautions, and emergency helpline numbers through this chatbot, “said a Facebook statement on Friday.

The chatbot comes with English and Hindi language capabilities. To contact the chatbot, users can go to the Facebook page on MyGov Corona Hub and then start a chat by & # 39; Getting Started & # 39; which will ask them to either enter a question or choose from a list of frequently asked questions. Depending on the question, users will receive verified information in the form of a video, infographic or text, it will be added. “This combined effort by the Department of Health, MyGov and Facebook will contribute to safety and wellbeing while providing information from reliable and credible sources,” the statement said.

Ajit Mohan, vice president and chief executive officer of Facebook India, said of the last step: “We are grateful that we can support the government between ministries with communication tools and means to share timely, accurate information about coronavirus to keep people safe and informed We will continue to make every effort to assist the country’s efforts. ”PTI MBI ANU ANU.

(This story has not been edited by staff and is automatically generated from a syndicated feed.)

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