John Lewis Finance caused our reimbursement delays and then blamed us | Cash

John Lewis Finance caused our reimbursement delays and then blamed us |  Cash

It’s hard not to conclude that John Lewis Finance may be going the same way as the department stores and blowing its hard-won reputation for good customer service – at least where the credit cards are concerned. Even after I got involved, John Lewis asked for all the same information again, to your great frustration. Finally, after much to-ing and fro-ing, it this week agreed to meet your claim and said it would pay the £700 you were originally out of pocket. We welcome letters but cannot answer individually. Email us at consumer.champions@theguardian.com. Please include a daytime phone number. Submission and publication of all letters is subject to our terms and conditions

HR, Buckinghamshire The agent mumbled something about “section 75” and then reiterated that they couldn’t help. Sorry but goodbye. And I thought John Lewis had a reputation.

John Lewis Finance and HSBC – which supplies the credit cards on the store group’s behalf – have been the subject of quite a few complaints to us in recent months. Telling a customer that it won’t deal with their complaint because they are out of time is appalling if the delays are entirely due to the bank’s own failure. All it had to do was institute a chargeback of the flight cost to Ryanair, which you were fully entitled to, but it seemingly couldn’t get its act together. I finally spoke to them last week, and they said that “because it has been more than 120 days since the loss”, they cannot help us. Even though all the delays were caused by them.

Source www.theguardian.com

The News Highlights

  • John Lewis Finance caused our reimbursement delays and then blamed us | Cash
  • Check the latest News news updates and information about business, finance and more.
Disclaimer: If you need to edit or update this news from compsmag then kindly contact us Learn more

For Latest News Follow us on Google News


Latest Headlines
  • Show all
  • Trending News
  • Popular By week
Time to embrace body cameras for cops

Time to embrace body cameras for cops

While all Illinois police agencies must eventually equip their officers with the body cam technology, small towns like Brookfield had several years to do so. ...
Ask a Black Therapist: 4 Ways to Support Blacks’ Mental Health |  A better tomorrow

Ask a Black Therapist: 4 Ways to Support Blacks’ Mental Health | A better tomorrow

Caught between hope and hopelessness And Black men and women are exhausted. According to Williams, his clients are continuously cycling through feelings of ...
GTA V will be available on Android via Game Pass beginning Thursday.

GTA V will be available on Android via Game Pass beginning Thursday.

Grand Theft Auto V is making a return to Xbox Game Pass. Microsoft initially added GTA V to Game Pass in January 2020 but took it down a few months later to ...
Bowers & Wilkins new P17 true-wireless earbuds sound fantastic but they’re $400

B&W’s first true wireless headphones have a workaround for in-flight entertainment

The PI7’s transmission case, according to Bowers and Wilkins, is an industry first, and it’s definitely the first time we’ve heard of such a feature. ...
Baystate Health: 73 patients hospitalized with COVID-19, 18 in the ICU

Baystate Health: 73 patients hospitalized with COVID-19, 18 in the ICU

Source Baystate Health has administered 37,957 first doses of the COVID-19 vaccine and 32,432 of the second dose to both Baystate employees and the public. ...
Competitive Solution for the Ethereum DeFi Ecosystem

Competitive Solution for the Ethereum DeFi Ecosystem

News Highlights ...
The gossip turned out to be real true: AMD Radeon RX 6000 "Big Navi" series comes within gnawing distance of the NVIDIA RTX 3080

The gossip turned out to be real true: AMD Radeon RX 6000 “Big Navi” series comes within gnawing distance of the NVIDIA RTX 3080

After having revealed the Ryzen 5000 lineup, AMD also offered a sneak peek into some fps numbers achieved by the Radeon RX 6000 series GPU a.k.a Big Navi. ...
Laptop Backpack Market Sales SWOT Analysis By Major Players

Laptop Backpack Market Sales SWOT Analysis By Major Players

The laptop backpacks are used to protect the laptops from scratches, moisture, water damage, and heat. In recent times, the manufacturers are using advanced ...
Orca Energy Group Inc. Announces Audited 2020 Year-End Financial Results TSX Venture Exchange: ORC-BV

Orca Energy Group Inc. Announces Audited 2020 Year-End Financial Results TSX Venture Exchange: ORC-BV

20202019Q4/20 vs Q4/1920202019Ytd/20 vs Ytd/19OPERATING      Daily average gas delivered and sold ...
Show next
Compsmag - Latest News from tech, business and health
Logo