Montgomery laundry business feeling the impact of inflation

Montgomery laundry business feeling the impact of inflation

Massey points out they have enhanced their services during this time. They added 24-hour drop boxes, two stores with 24-hour locker service, and an app for pickup and delivery services. “That 9% is still not enough to compensate for the coat hangers that has to go out on every single garment, the poly that has to go out on everything single garment, the increased wages, the increased gas expense, the utility expense. I mean, power bill down here will be somewhere between $27,000 to $30,000 a month, our gas bill,” said Massey. “It hurts bad. It keeps you from making future plans because you don’t know what’s going to be left it to at the end.” “There are a lot of things that will, for the long term, benefit the company, benefit the personnel, and benefit the customer. Ultimately, all three have to win,” said Massey.

“Initially, we were off 75% in sales, in revenue. And it was obviously because people were not going to work, people were not going to church, they weren’t going to funerals, they weren’t going to weddings, they weren’t going to social events. The events that we need people to go to, to put on a coat and tap and go to the cleaners,” said Massey. “We saw it immediately. Then it slowly came back.” First, COVID-19 dealt this small business a blow.

And now inflation is adding more pressure. In June, Massey says they raised their prices by 9%. “We have a very, very hard time getting coat hangers. We’re asking customers to bring in their coat hangers so that we can recycle,” said Massey. “And the scary part is where does it end. Because we’re doing the same thing that every other company is doing. We’re paying all the personnel more, but they’re not seeing the benefits because everything’s going up. It’s crazy.”

Copyright 2022 WSFA 12 News. All rights reserved.

Jim Massey’s Cleaners has been in business since 1941 and has 11 locations. One thing Massey is very proud of is that they’ve been able to maintain their staff and even expand by joining forces with Save A Trip Cleaners, Tully Andrews Cleaners and Dixie Cleaners.

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