Npower scraps mobile app after hackers breach customer accounts

Npower scraps mobile app after hackers breach customer accounts

News Highlights: Npower scraps mobile app after hackers breach customer accounts

Npower, one of the UK’s six largest energy providers serving 3.6 million residential and business accounts, has shut down its mobile app after hackers gained access to customers’ accounts, including partial bank details.

Npower says customer accounts were opened with credentials obtained from other websites – a common technique used by hackers known as ‘credential stuffing’.

The company will not say how many accounts have been hacked, although it says not all accounts have been affected and customers whose accounts have been opened have now been contacted.

Risk data includes personal information such as dates of birth and addresses, bank type codes and the last four digits of …

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