Small businesses should be wary of fake marketing services

Ransomware attack before holiday leaves companies scrambling

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The BBB provided this advice for figuring out if a marketing company is fake: “This company refuses to cancel my service so they can automatically re-bill me for a service I don’t want,” wrote one business. “I have a pending chat response on FB, their website and via their email and they are ignoring me.”

Research companies before hiring them. Double-check the contact information provided. Reach out to references of the company. Make sure you understand what you are paying for. Use safe payment methods. Never send money to a person or company through wire transfers, cryptocurrency, or pre-paid debit cards. The BBB also warned that several Scam Tracker reports show the business being charged months after they’ve canceled the services.

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