Springfield restaurant struggling to find employees as business grows

Springfield restaurant struggling to find employees as business grows

The Bureau of Labor Statistics latest job report indicates that job growth for leisure and hospitality was widespread in March, but employment in these industries was the hardest hit during the pandemic. It’s still down by 3.1 million since February of last year. “I know it’s going to be tougher when we go hit the heavy, busy season. This is a huge problem, not only for me here in downtown but for other restaurants. It’s going to become an issue this summer,” Kashouh told 22News. Source www.wwlp.com

Kashouh’s restaurant is located in downtown Springfield, and he said this is when his restaurant would start catering for weddings and big events, but now they need to be properly staffed to meet the demand of customers. “We need servers, we need bussers, we need bartenders. Anyone to fill the gap, and have them at least apply and go through the process. It’s been challenging,” Nadim Kashouh, owner of Nadim’s said.

To compensate for the lack of workers, Kashouh said they’ve had to get creative. This means using technology that allows customers to order from their tables right to the kitchen. Gov. Baker changes gathering limits as state moves into final reopening phase

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