Delivery giant Zomato announced on Wednesday that it will make takeaway meals free for its restaurant partners. The company said it will not charge commissions. Zomato’s collection or self-collection service has witnessed tremendous growth, with order volume increasing by more than 200% in recent months, the company reveals.
In order to ensure that the restaurants meet the demand of the customers, Zomato is waiving the commission. “To allow restaurants to respond directly to this demand, we make our take-away service available to our restaurant partners free of charge. We will not charge any commission and will also waive the payment gateway fee that we charge for all takeout orders, ”said Rahul Ganjoo, VP Products, in a blog post.
The company says they live across the country with more than 55,000 takeaways and serve tens of thousands of such orders every week. It is considered a measure to get the restaurants back on their feet.
Customers can choose between the delivery and collection option given in the app. The users can also search for all the restaurants offering take-out food by using relevant filters on the Zomato app homepage.
The company believes that once takeout charges are waived, customers “who are bored with home-cooked food will start consuming restaurant dishes with a safe and convenient takeout option.” “For restaurants that already serve delivery orders, takeout provides another way to reach more customers and grow their business,” Ganjoo said in the blog.
Food delivery has been one of the most affected industries due to restrictions imposed due to the coronavirus. Apps including Swiggy and Zomato had to let several employees go due to a lack of income. However, since the lockdown was lifted, food delivery apps have returned to normal. The WHO had also said that food delivery is safe and that people should not fear food packaging.
“We have delivered more than 13 crore orders since the initial lockdown began in March, and there have been no reported cases of covid transmission through food or its packaging. While the above signs are more than encouraging, we know that: a) this growth has not been uniform, and b) the overall foodservice industry is far from fully recovered. The industry will continue to need all the help it needs to return to pre-covid levels, ”said Ganjoo.
Zomato works closely with its restaurant partners to ensure that they comply with all safety standards. The company has also urged users to wear masks when they leave their homes to pick up their orders.
Delivery giant Zomato announced on Wednesday that it will make takeaway meals free for its restaurant partners.
- Zomato announced on Wednesday that it will make takeaway meals free for its restaurant partners.
- The company said it will not charge commissions.
- Zomato’s collection or self-collection service has witnessed tremendous growth, with order volume increasing by more than 200% in recent months.