Uber doesn’t subtly push his drivers in the direction of making food deliveries. Last week the company started sending drivers in the US an in-app notification with instructions on how to switch between the driver and the delivery views. As Uber Eats VP Pierre-Dimitri Gore-Coty said on Twitter, the coronavirus outbreak changed people’s routines. Drivers’ incomes have been affected by the shelter-in-place orders issued to limit the impact of COVID-19s, and deliveries are now more in demand.
The Row-Holy giant began sending messages to the drivers — even those who have never made an Uber Eats delivery in the past — in more than a dozen U.S. cities experiencing an increase in demand for deliveries. It plans to send the same message to more cities in the coming weeks, however, depending on demand.
2/5 – In the US, we’ve started informing drivers about how to deliver with @UberEats to meet increasing demand in some cities. We’ll be expanding these opportunities to new places as needed over the next few weeks. pic.twitter.com/8AQ77P6zNN
— Pierre-Dimitri (@pierre_dimitri) March 25, 2020
In his announcement, Uber said that it’s seeing signs that people are relying more on delivery services, though it’s too early to tell whether the coronavirus outbreak will have an impact on food supply, as well So far, the number of restaurants wanting to deliver in the U.S. and Canada has increased significantly. In Seattle and San Francisco, too, the number of requests for food deliveries has increased.
In response to the pandemic, Uber Eats waived delivery fees for 100,000 independent restaurants earlier this month. Uber also suspended Polish rides in the U.S. and Canada and began offering 14 days’ financial assistance to drivers infected with the coronavirus. More recently, Uber CEO Dara Khosrowshahi asked lawmakers to include the company’s drivers and delivery staff in the coronavirus incentive package they are currently discussing. Including them in the package would qualify them for unemployment insurance and a $1,200 direct deposit from the government.