WHO launches a chatbot interactive service on Facebook Messenger to curb COVID-19 related misinformation

WHO launches a chatbot interactive service on Facebook Messenger to curb COVID-19 related misinformation

The Earth Well being Firm (WHO) has launched an interactive chatbot provider to counter bogus information and misinformation on Fb Messenger.

The chatbot is built to connect with folks and offer them with the accurate information and well timed updates on COVID-19.

A WHO message on its formal web page notes that with its Messenger transition, it could reach a significantly greater variety of folks.

According to the article, the WHO Health and fitness Notify services has now arrived at much more than 12 million men and women via WhatsApp. It also noted that the selection of messages via the Fb family of applications has elevated by 50 percent in a lot of tough-strike COVID-19 locations.

“With this changeover to Fb Messenger and other similar conversation channels, WHO Wellbeing Inform has the opportunity to attain 4.2 billion people today helping folks safeguard them selves from COVID-19, protect against its spread and the information related to it. to understand the condition, “browse the concept.

The interactive chatbot service was launched with support from Sprinklr.

The article additional notes that the interactive support is available in English, French, Spanish and Arabic from the formal WHO Fb page by tapping the Send Message selection.

The consumer then receives notifications from Messenger about the pandemic. The consumer can also inquire inquiries about typing.

Alternatively, the user can also use the exclusive messenger backlink out there on the webpage to get solutions or info about coronavirus utilizing WHO & # 39 s Overall health Warn Interactive Company.
Several social media apps attempt to mitigate misinformation by trying to downplay or fully take out articles that does not seem to be genuine.

The Authorities of India is operating with WhatsApp to occur up with a WhatsApp bot termed MyGov Corona Helpdesk. WhatsApp people can simply get support with their queries about the corona virus.

Users will have to mail a Namaste or Hello on +919013151515 to get assistance. The info provided below will come from the Ministry of Health.

Fb has also taken actions to curb misinformation by hiding or tagging posts that are not genuine. Before this week, it introduced it will be removing posts that lead to bodily harm.

Facebook posts that result in actual physical hurt consist of earning wrong promises about treatments, treatment options or the locale and severity of the outbreak.

Twitter removes messages that are untrue or misinform consumers. YouTube plays content that tends to build conspiracy theories and discourages end users from averting social distance.

Receive real-time alerts and all the information on your phone with the all-new application. Down load from

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