Salesforce upgrades Sales Cloud before Dreamforce and realizes better automation – News

Salesforce 's huge customer conference Dreamforce will be held in San Francisco at the end of the month, but the news will be held for the first time before the event. Today, the company focused on automation and integration and released the latest information on core sales.

First of all, I would like to simplify selling on the phone by accompanying the sales process defined by The Direction, as well as the list of calls organized by the person most likely to convert.

High Velocity Sales is designed with consideration for the intelligence underlying Salesforce Apply Einstein to the sales process and give sales representatives the best opportunity to change this prospect. This includes contact pacing and content settings. In the case of a call, the content will be as detailed as the call script and what will be conveyed to prospective customers? In the case of e-mail, you can provide important information to bring prospective customers closer to sales and the frequency of next e-mail transmission.

Define the sale space workflow in Sales Cloud. Photo: Sales force

Salesforce's CPQ function (configuration, price, estimate) will be in effect as the sales team starts selling this sales to a nearby level. This product is derived from the acquisition of SteelBrick several years ago. This new version of Dreamforce has also been updated.

As sales proceeds towards profits, the process usually shifts to the proposal stage where price and purchase are agreed, and if successful, a contract will be concluded. CPQ update is designed to automate …

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Salesforce upgrades Sales Cloud before Dreamforce and realizes better automation - News

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