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Universal Chat is a customer service tool in the business and commerce category. It has a live chat feature that lets companies talk to people who visit their websites and turn them into customers. One thing that makes Universal Chat stand out is that it works with Telegram apps. This lets businesses keep an eye on what users are doing and talk to them through this platform. The only way to know for sure is to try it yourself.
But there are over 50 other websites and apps that offer similar features. Chatwoot is a solution that stands out because it is free and open-source. Other great options include ProProfs Chat, tawk.to, Intercom, and Mibew. Each has its own features and devices, such as iPhone, Android, iPad, and Windows, for a flexible customer support experience. Businesses can look into these options to find the one that fits their needs and wants the best.
Why Look for Alternatives?
Even though Universal Chat apps make it easier to send and receive messages, there are a few reasons why users might want to try something else. Some people may want a different way to use the app, better privacy settings, or more connections that aren’t available in the current app. Also, some Universal Chat apps may have limits or not work on all devices, so users may look for other apps that meet their needs better.
Factors to Consider When Choosing Universal Chat Alternatives
When choosing the best option to Universal Chat, there are a few important things to think about:
- Supported Platforms: Make sure that all of the chat sites you usually use are supported by the alternative.
- User design: Look for a design that is easy to use, makes sense, and looks good.
- Security and Privacy: Give top priority to options that offer encryption from beginning to end and strong privacy features.
Best Universal Chat Alternatives
Universal Chat allows customers to use several chatting services in one interface. These all-in-one chat tools make managing discussions across platforms easy. Users may seek alternatives for preferences, features, or usability. This post discusses the top Universal Chat alternatives and why you should consider them.
Beeper
Features:
Beeper is a powerful chat app that combines 15 different message services, like WhatsApp, Telegram, Slack, and more, into a single platform. It also works directly with iMessage, making it a great choice for people who use the Apple environment. Beeper has an easy-to-use interface and works on multiple systems, such as Windows, macOS, Linux, Android, and iOS.
The Good
- Robust platform support
- Convenient iMessage access
- Sleek and easy-to-use interface
The Bad
- Beeper subscription required ($10/month)
All-in-One Messenger
Features:
All-in-One Messenger is, as the name suggests, an alternative to Universal Chat that works in a browser and combines various chat services into one tab. It works with more than 40 chat systems, like Skype, WhatsApp, and Facebook Messenger. The app’s design is simple and easy to use, which makes it a great choice for people who want a light solution that doesn’t require installing extra software.
The Good
- Free to use
- No additional software required
- Simple and clutter-free interface
The Bad
- Limited offline functionality
Franz
Features:
Franz is a famous open-source Universal Chat app that connects many messaging services like WhatsApp, Slack, Discord, and more. You can manage multiple accounts on each site at the same time with Franz. The app also has a “Do Not Disturb” mode that lets you turn off alerts while you’re working.
The Good
- Free to use with no subscription fees
- Open-source software
- Customizable notifications and appearance
The Bad
- Occasional stability issues
Shift
Features:
Shift is an alternative to Universal Chat that has a lot of features and works with email and workplace tools like Google Workspace and Microsoft 365. It also works with messaging apps. It gives you a single inbox for all your contact needs, which makes it a great choice for people who want to make their work easier.
The Good
- Efficient organization of emails and chats
- Enhanced productivity with seamless integration
- Built-in “Focus Mode” to minimize distractions
The Bad
- Free version has limited features
Rambox
Features:
Rambox is a free, open-source alternative to Universal Chat that lets users connect to more than 600 different chat services. It has an easy-to-use interface and works with famous platforms like WhatsApp, Facebook Messenger, and others. Rambox is easy to change, so users can make their chat rooms look and feel just the way they want.
The Good
- Free and open-source
- Lightweight and resource-friendly
- Great for managing multiple accounts
The Bad
- Limited customer support
Questions and Answers
Even though user security and privacy are important to most alternatives, it’s important to check each app’s unique security features, such as end-to-end encryption and data protection policies.
Yes, most of these options to Universal Chat are available for both Android and iOS.
Yes, both All-in-One Messenger and Rambox have free versions with basic tools. But some of the more advanced features may require a subscription or a gift.