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Read this post to learn how to fix “Phone Link won’t generate QR code or PIN” issue. The Bluetooth connectivity status is a typical perpetrator of this crime. When Bluetooth is turned off on either the personal computer or the Android smartphone, it may be difficult for the Phone Link to generate the necessary code or PIN. Users frequently run into this issue because they either forget to enable Bluetooth on their devices or do so inadvertently.
Read this post to learn how to resolve the issue if your Windows 11 or Windows 10 computer is unable to generate a QR code or PIN using Phone Link. It has been reported that some users have been experiencing an issue in which the Phone Link app is unable to generate a QR code or PIN for them. Nothing happens when they attempt to generate the QR code or the PIN, and the following message appears on the screen. We mentioned below are the ways how to fix “Phone Link won’t generate QR code or PIN” issue.
What is the “Phone Link won’t generate QR code or PIN” issue?
The Bluetooth connectivity status is a typical perpetrator of this crime. When Bluetooth is turned off on either the personal computer or the Android smartphone, it may be difficult for the Phone Link to generate the necessary code or PIN. Users frequently run into this issue because they either forget to enable Bluetooth on their devices or do so inadvertently. Whether or not the PIN or QR code is generated is also strongly influenced by the configuration of the firewall, which can have a significant bearing on the matter.
In some cases, overly restrictive firewall settings can prevent the necessary communication between the PC and the Phone Link software, which ultimately results in the failure of the procedure to set up the Phone Link. It is possible that compatibility issues brought on by outdated drivers on either the PC or the Android phone will prevent the Phone Link from functioning correctly. Incompatibilities between different driver versions might make it impossible for users to generate a QR code or PIN, which would prevent them from connecting.
Causes of the “Phone Link won’t generate QR code or PIN” issue
- Network Issues: Problems with your network connection, such as poor Wi-Fi or mobile data signal, can prevent the QR code or PIN from being generated and communicated between devices.
- Software or App Glitches: Bugs or glitches in the Phone Link software or the corresponding mobile app can cause issues with generating QR codes or PINs.
- Outdated Software: If either the Windows Phone Link application or the mobile app is outdated, it might not work correctly. Ensure that both the PC and mobile app are up to date.
- Permissions and Settings: Incorrect settings or permission configurations on your Windows PC or mobile device may prevent the generation of QR codes or PINs.
- Firewall or Security Software: Overly restrictive firewall settings or security software on your computer might block the communication required for generating the code or PIN.
- Bluetooth or Connectivity Problems: Connectivity issues between your computer and smartphone, particularly in the case of Bluetooth connections, can result in the failure to generate a QR code or PIN.
- Device Compatibility: Some devices may not be fully compatible with the Phone Link feature due to hardware limitations or manufacturer-specific restrictions.
How to fix “Phone Link won’t generate QR code or PIN” issue
Update Phone Link

- Open the Google Play Store (Android) or the App Store (iOS).
- Search for “Phone Link” and tap on it.
- If an update is available, tap “Update.”
Reset the Phone Link App
- If you want to get to Settings, press the Windows and I keys together.
- Find the Phone Link app by going to Apps > Installed apps.
- Just click on the three dots on the right side and choose “Advanced options.”
- Find the “Reset” section and click on the “Reset” button.
- Start the Phone Link app up again and try to make the PIN or QR code again.
Clear App Cache and Data
- Go to your phone’s settings.
- Find “Apps” or “Application Manager.”
- Locate “Phone Link” and tap on it.
- Select “Storage.”
- Tap “Clear Cache” and “Clear Data.”
Use a Different Microsoft Account
- To open Run, press the Windows key plus R.
- Go to the text box and type netplwiz. Then click OK.
- Press the “Add” button.
- You can sign in without a Microsoft account by clicking on Sign in.
- This time, click on the Local Account button.
- Name, password, and password hint fields need to be filled out.
- Next, pick out the brand-new account and click on Properties.
- Click on the Group Membership tab.
- After making your choice, click OK to save the changes.
- After that, log in to the new account. The language bar should now be able to dock to the Windows taskbar.
Temporarily Disable Windows Defender
- In the Start bar, type “Windows Security” and click on the first result to move on.
- Pick protect against viruses and threats.
- When you’re in Virus & threat protection settings, click Manage settings.
- Under “Real-time protection,” flip the switch from “Off” to “On.”
Conclusion
In the event that the Phone Link app is unable to successfully generate a QR code or PIN, the screen will display an error message that reads “It’s not you, it’s us.” Please try again at a later time; we apologise for any inconvenience this may cause. However, giving it another shot does not change the outcome in any way. If Phone Link in Windows does not generate a QR code or PIN, there are a few potential reasons why. One of these reasons is that one or more of the necessary services for this feature, such as Bluetooth, may be disabled. It’s also possible that the problems you’re having are the result of an interruption caused by your firewall, outdated drivers, or problems within the Phone Link app itself.
Questions and Answers
Make sure that when you sign in to the Phone Link as well as the companion app on your Android device, you are using the same Microsoft account that you used previously. Make sure that your computer or Android device’s Battery saver is turned off, as doing so could interfere with your ability to connect to the internet. You are currently connected to the internet via a Wi-Fi network.
It’s possible that a QR Code campaign will be turned off for a variety of reasons, including unsatisfactory conversion rates, a drop in engagement, and other factors. If this is the case, then your phone will not be able to read the QR Code. However, a dependable QR Code generator will notify the end-user of the message when the QR Code campaign has been turned off.
No, QR codes do not have a use-by date associated with them. In the background of the QR code is a Quick Link. The Quick Link QR code will continue to function so long as it is currently active on the website. If the quick links are not deleted or archived, they will remain active permanently.