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How to Fix ‘Microsoft Jigsaw not working’ issue on Windows 11/10: Microsoft Jigsaw, a well-known computer game, has provided a means of relaxation through puzzles for an extended period of time. However, what if your serene problem-solving transforms into a mild form of distress? Do not worry, enthusiasts of puzzles! This article aims to assist you in identifying and resolving prevalent problems encountered with Microsoft Jigsaw on Windows 11 and 10, enabling you to resume your puzzle-solving activities without interruption.
If you have crashes, difficulties loading puzzles, or loss of progress, we will explore the potential causes and provide straightforward remedies. We will handle numerous issues by implementing a range of solutions, including resetting the application and modifying system settings. Therefore, equip yourself with a digital magnifying glass, don your detective hat, and get ready to tackle digital jigsaw difficulties with more assurance.
Let us go into the realm of troubleshooting and restore tranquilly and delight to your Microsoft Jigsaw experience! By following these simple methods how to Fix ‘Microsoft Jigsaw not working’ issue on Windows 11/10, you will quickly regain your ability to solve pixelated masterpieces. Enjoy the challenge of solving puzzles!
What is ‘Microsoft Jigsaw not working’ issue on Windows 11/10
The issue of “Microsoft Jigsaw not functioning” in Windows 11/10 pertains to the challenges encountered by users while attempting to utilise the Microsoft Jigsaw application, a widely recognised puzzle game. Frequent problems encompass the failure of the application to initiate, unforeseen crashes when engaged in gameplay, or unresponsive functionalities.

In the event of a persistent issue, it is advisable to seek assistance from Microsoft support or community forums, as they can provide further insights and resolutions. It is crucial to investigate these easily understandable procedures to ensure optimal functionality of the Microsoft Jigsaw software on your Windows operating system. Users can optimise their gaming experience and surmount any obstacles faced while enjoying the widely famous puzzle game by implementing these straightforward measures. If you want to know more information about this issue visit Microsoft Official Website.
Causes for ‘Microsoft Jigsaw not working’ issue on Windows 11/10
- Software conflicts: The presence of other software or applications installed on your computer may result in conflicts with Microsoft Jigsaw, leading to its malfunction.
- Obsolete Jigsaw version: Utilising a deprecated or incompatible iteration of Microsoft Jigsaw may lead to operational complications on Windows 11/10.
- Game file corruption: In the event that the game files of Microsoft Jigsaw become corrupted or incomplete, it may lead to the game not functioning as intended.
- Graphics driver problems: Obsolete or incompatible graphics drivers can disrupt the optimal operation of Microsoft Jigsaw on your Windows 11/10 operating system.
- Security software interference: Some security software or antivirus programmes may erroneously classify Microsoft Jigsaw as a danger, resulting in functional problems.
- System resource limitations: Inadequate system resources, such as insufficient RAM or processing power, may result in Microsoft Jigsaw not functioning well on your Windows machine.
- User account difficulties: Issues with your Windows user account, such as authorization or profile deterioration, can impact the correct functioning of Microsoft Jigsaw.
How to Fix ‘Microsoft Jigsaw not working’ issue on Windows 11/10
Check System Requirements
- Before troubleshooting, check if your system meets minimum requirements for Microsoft Jigsaw.
- Ensure you have the latest Windows updates, sufficient RAM, and a compatible graphics card.
Update Microsoft Jigsaw
- Open the Microsoft Store on your Windows system.
- Search for ‘Microsoft Jigsaw’ and click on it.
- If an update is available, click the ‘Update‘ button.
Clear Cache and Temporary Files
- Press Win + R to open the Run dialog box.
- Type %localappdata% and press Enter.
- Locate and open the ‘Packages‘ folder.
- Find the folder named ‘Microsoft.MicrosoftJigsaw_XXXXXXXXX‘ (where X represents random characters).
- Delete the ‘LocalState‘ folder inside.
Reset Microsoft Jigsaw
- Right-click on the Start button and choose ‘Apps and Features.’
- Find and click on ‘Microsoft Jigsaw.’
- Choose ‘Advanced options.’
- Click on ‘Reset’ to return the app to its default settings.
Check for Windows Updates

- Open Settings by pressing Win + I.
- Go to ‘Update & Security‘ and click on ‘Windows Update.’
- Click on ‘Check for updates‘ and install any pending updates.
Run the Windows Store Apps Troubleshooter
- Open Settings and navigate to ‘Update & Security.’
- Click on ‘Troubleshoot‘ in the left sidebar.
- Select ‘Windows Store Apps‘ and run the troubleshooter.
Reinstall Microsoft Jigsaw

- Right-click on the Start button and select ‘Apps and Features.’
- Locate and click on ‘Microsoft Jigsaw Download Now.’
- Select ‘Uninstall‘ and confirm.
- Visit the Microsoft Store, search for ‘Microsoft Jigsaw,’ and reinstall the app.
Check Antivirus/Firewall Settings
- Ensure your antivirus or firewall is not blocking Microsoft Jigsaw.
- Add the game to the exceptions list if necessary.
Contact Microsoft Support

- If the issue persists, contact Microsoft Support Official Website for help.
- Provide detailed information about the problem.
- Follow their guidance for additional troubleshooting steps.
Conclusion
To resolve the issue of ‘Microsoft Jigsaw not functioning’ on Windows 11/10, a systematic problem-solving strategy is necessary. This guide provides a concise set of steps that users can follow to identify and resolve the issues. These remedies, like as app upgrades, system updates, and clean application reinstalls, are intended to restore seamless functionality to Microsoft Jigsaw.
Additionally, it is crucial to verify that the computer fulfils the system prerequisites and that the graphics drivers are up to date in order to optimise the gaming experience. By employing these diagnostic techniques, users can surmount hindrances and completely relish the experience of solving puzzles offered by Microsoft Jigsaw on their Windows 11/10 devices. If the issue continues, it is advisable to seek assistance from Microsoft support or community forums, as they can provide further understanding and customised resolutions.
Question and Answer
For the latest updates, see the Microsoft Jigsaw app page on the Microsoft Store. Search the internet for online community forums or help pages to access information regarding frequently encountered issues and their corresponding remedies. Stay updated!
To contact Microsoft Support, visit their official website. At that location, you will discover multiple methods to get in touch with them, such as engaging in live chat, sending an email, or utilising phone support. Select the option that best aligns with your needs for support.
If you encounter error messages, make a note of the codes or messages and conduct an online search to find their meaning and potential solutions. Microsoft’s support forums and community conversations typically provide valuable advice and resolutions for frequently encountered issues.