Employees are the biggest asset to an organization. They are the most important pillar of an organization that helps the business sustain even in the most difficult times. They try to earn goodwill for your company by building a relationship of trust with the customers and clients.
Some employees, when entering the organization, may possess desired qualifications and knowledge to perform a specific job but might still lack certain skills. Hence, investing in your employee’s professional development is crucial to ensure they are well-equipped to perform as expected.
As the business landscape becomes increasingly competitive, it is vital to upskill and reskill your employees to withstand the evolving markets. Training involves programs that allow employees to learn precise skills that will establish business growth and change.
Enterprises conduct different types of training programs based on their size and requirement. There are various types of employee training programs you can deploy to create a strong workforce, here is a list of the top seven.
Here is the list of Employee Training programs:
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Onboarding training
Onboarding is a process of formally welcoming new employees to the organization. It is a department-specific training program, that usually takes place on the first day of joining. HR executives along with department heads organize the onboarding session. In this session, new employees are introduced to the company’s vision, goals, objectives, achievements, and expectations from the employees.
Many enterprises use a learning management system (LMS) to onboard new employees. Docebo is one such LMS that can carry out onboarding seamlessly. You can search for Docebo pricing, and features on their official website before making a final decision.
Product training
Product training involves making your employees understand the features and benefits of your product and services. By understanding this, employees can guide customers and clients on how to use a particular product more effectively.
The product training can be given to the following stakeholders-
- Product training for sales representatives-
This involves training the sales team on the product to improve their communication with the customer, resolve prospects’ objections, and close deals faster.
- Product knowledge training for customer service-
This involves training the support team on the technical lines of the product. For example how the product works, what parts it consists of, and how to fix it.
- Product training for a marketing team-
This involves training on unique features and uses of the product to develop an effective marketing promotion strategy.
- Product knowledge training for customers-
This involves training your customers to teach them how to use the product.
Technical training
Whether it is machine operation or software programming, technical knowledge is a must. Employees need to understand the technical aspects of the products so that they can resolve problems quickly.
The biomedical industry, pharmaceutical industry, manufacturing industry, eLearning industry, etc are making use of technical training extensively.
Quality assurance training
Quality assurance ensures that the product meets certain regulatory standards that create more acceptance of the product in the eyes of customers. Quality assurance training of employees can benefit you in the following ways-
- Win the trust of customers
- Minimize wastage, raise profit margins and accelerate growth
- Establish a company culture that prioritizes quality products.
- Build strong customer relationships
- Build customer loyalty
- Boost employee morale (as the company fulfils ethical and regulatory standards)
Soft skills training
Polishing the personal attributes of employees is the focal point of soft skills training programs. Such training programs aim to build skills like communication, creativity, conflict resolution, adaptability, stress management, and problem-solving, which are extremely important for personal growth.
Such skills are vital especially for the sales team who deals with clients and customers regularly.
Leadership training
Leadership training teaches employees to weigh risks and benefits, pros and cons, and make the decision accordingly. It can help your enterprise and employees in the following ways-
- It makes employees self-reliant, self-sufficient, and self-disciplined.
- It boosts employee morale and retention.
- It allows employees to make rational decisions.
- It builds strong teams where everyone leads the team together.
- It improves the managerial skills and abilities of employees.
Diversity training
A diversity training program is a great way to overcome biases, differences, and prejudices within a workplace. It ensures that employees are treated fairly and equally without favouritism. It is important to embrace employees with diverse cultural backgrounds that have distinct nationalities, languages, races, sexual orientations, religions, gender, physical and mental abilities, etc.
Diversity training programs help an enterprise in the following ways-
- It empowers underrepresented groups to feel more valued and respected in the workplace.
- It fosters a healthy workplace culture where everyone is treated alike.
- It reduces workplace discrimination.
- It boosts cross-cultural interaction and collaboration between employees.
Conclusion
The aforementioned list of employee training programs should be implemented by organizations to take their business to new heights. A learning management system can help you to build interactive and engaging eLearning courses that make training more exciting and less of a burden for employees.
