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This guide will make it easier to find the Best Nonprofit CRM Software. You might already know that there are customer relationship management (CRM) solutions for businesses of all sizes. But you might not know that this software also works well for non-profits. In fact, a lot of nonprofits use CRM solutions to raise money and keep track of their donors.
Organizations can get a lot out of CRM platforms for nonprofits, but it might be hard to choose the best relationship management tools for your group. And this is where a trustworthy CRM comes in. We found some of the best CRM software for nonprofits on the market. Let’s look at how they can help organisations like raise money and do their work.
Best Nonprofit CRM Software
Bloomerang
Bloomerang is a complete donor management system that helps thousands of small and medium-sized nonprofits give donors a better experience and keep their organisations stable and growing. Bloomerang helps nonprofits work more efficiently, improve their relationships with donors, and get more donors by combining powerful, easy-to-use technology with support and training from real people.
Features
Pros
- integration with other programs
- Data segmentation capabilities
- Communication workflows and audits
Cons
- Some missing report functionality
NetSuite
NetSuite has been the world’s number one cloud ERP solution for more than 20 years. It has helped businesses build and grow by giving them the visibility, control, and flexibility they need. First, we focused on finances and enterprise resource planning. Now, we offer an integrated system that includes inventory management, HR, professional services automation, and omnichannel commerce.
Features
Pros
- Simple reporting.
- Custom process workflows.
- Easily navigable, hierarchical dashboards.
Cons
- Confusing help system.
- Broad but complex feature set.
Network for Good
With Network for Good’s all-in-one fundraising software, you can reach your fundraising goals, stay in touch with your supporters, and move your cause forward. Overwhelmed by messy spreadsheets, switching between apps, or stumbling over complicated features that you don’t need and don’t want to pay for? Network for Good gives you all the tools, features, and help you need to raise money and build strong relationships with your donors.
Features
Pros
- Organized database with good details
- Prompts for complete files
- Video Messaging
Cons
- Network for Good database before we even have the money is confusing.
ChilliDB
A custom CRM for the non-profit sector that is based on the work flow, reporting, client and stakeholder management needs of non-profits in the Asia-Pacific region. The key to consistent service delivery, teamwork in different places and time zones.
Better relationships with stakeholders, better knowledge management, and better event delivery. ChilliDB has the biggest share of the Australian Medicare locals market and a strong network of peak bodies, councils, industry bodies, and non-profit organisations.
Features
Pros
- Liaising with the CHilliDB team.
- Easy to work with!
Cons
- It is HUGE learning curve
GreenRope
GreenRope Complete CRM and marketing automation gives your organisation a FREE, all-in-one solution to help it get real results. With sales, marketing, customer service, and operations all built into the same system, you become a lean, data-driven organisation with a full 360-degree view of the customer lifecycle. Increase collaboration, boost sales, improve relationships, and give customers the best possible omnichannel experiences.
Features
Pros
- Customer data management / contact management
- Workflow management
- Territory management
Cons
- So far, there is nothing I don’t like about GreenRope.
Nutshell
In a nutshell, it’s all about getting along better with other people. Nutshell’s contact management and pipeline automation tools are made for sales organisations, but it’s easy to change them to fit the needs of non-profits.
Nutshell says it has the most flexible CRM on the market. Using Nutshell, you can record conversations from your computer or, if you’re at an event, from your phone. You can even scan a donor’s business card to make a new contact in the CRM right away.
Features
Pros
- Nutshell is great with reminders from calls
- Emails
- Meetings
- Activities
Cons
- Nutshell has yet to improve that function.
Salesforce
Salesforce has made a Nonprofit Cloud just for non-profit organisations. It gives non-profits a full, 360-degree view of how their organisation works in every way. Using the Nonprofit Cloud, organisations can make personalised engagement plans to track the movements of donors and improve their efforts to get people to volunteer and raise money.
Features
Pros
- Interfaces well with other existing software platforms.
- The reporting is robust and flexible.
- Lots of useful data can be pulled out of there.
Cons
- Better interface with remote call software/call quality.
Jotform
The easy-to-use tools for making forms on Jotform make it easy to make forms to collect information about volunteers and other information for your nonprofit. You can keep track of all kinds of information about your nonprofit in one database if you use one of the CRM sheet templates. You can download Jotform from here.
You can use customizable table templates to organise fundraising and schedule volunteers. And you can get donations with donation forms and keep track of what you raise with the donations list. You can upload data from a CSV or Excel file to Jotform Tables, or you can share a custom template with team members, who can then access it from any device.
Features
Pros
- Drag-and-drop form designer
- Huge template and theme libraries
- Integrates with PayPal and Square
Cons
- No customization based on responses
- Support center is confusing
FAQs
What is the best CRM for a non profit?
- Bloomerang
- NetSuite
- Kindful
- Network for Good
- EveryAction
- Neon CRM
What is CRM software for nonprofits?
A nonprofit CRM is a type of software for managing donors that helps organisations learn more about their donors and build stronger relationships with them. CRM software is a database that nonprofits use to keep track of their contacts, donors, and other supporters.
Does a nonprofit need a CRM?
Most nonprofits don’t think they need CRM software, but it’s a valuable tool that can help you keep all your operations and contacts in one place and make a real difference in the world.
Is Salesforce good for nonprofits?
Salesforce Nonprofit Cloud is a CRM platform that has everything a nonprofit needs. It makes it easier to raise money, run programmes, handle grants, market, and, of course, manage donors. You can measure, keep track of, and update data on all parts of running and managing a nonprofit.