(Fixed) ‘Chromebook Not Charging’ issue

If your ‘Chromebook Not Charging’, this article will show you how to get it back up and running. In the past few years, Chromebooks have become a huge hit. The Chromebook is great for students, teachers, writers, and many other people because it is usually light, easy to use, and less expensive than other laptops on the market today.

A Chromebook is a laptop that runs the ChromeOS operating system. It’s not like a Mac or PC, but it has a lot of features in a small package. You can have problems with it, like when it won’t charge, just like with most hardware these days.

(Solved) ‘Chromebook Not Charging’ issue

Perform the Embedded Controller (EC) Reset

1. Ensure your Chromebook is turned off.
2. Ensure the charger is plugged into the device and the electrical socket.
3. Press and hold the Refresh and Power keys on Chrome’s keyboard simultaneously.
4. When the device powers up, release both buttons. It should take around 5 seconds.

Run the AC Adapter Charge Verification

1. Plug the AC adapter into your Chromebook and into the functioning wall outlet.
2. If your device is off, turn it on.
3. Press CTRL + ALT + T to open Crosh, the Chrome OS terminal.
4. Type the command line battery_ test 1 and press enter.
5. Crosh needs a moment to process and display the result. Look for the status Battery is Charging.
6. If you see the status Battery is discharging, that indicates a problem with the battery or AC adapter.
7. Also, look for the percentage of battery health. Anything between 80% and 50% is normal.

Restart the Chromebook

1. Go to the menu in the bottom right corner, and find the Power icon
2. Turn the device off and unplug the charger.
3. Wait a few minutes before turning the Chromebook on.
4. Plug in the charger and check if the device is charging. You should see a battery icon with a lightning symbol in the taskbar.

AC Adapter Charge Verification

• Make sure your charger and device are connected to a working outlet, then turn your Chromebook on. Open the Chrome browser, then press CTRL + ALT + T.
• This combo will open Crosh, a program that allows you to run certain commands on your Chrome OS device.
• Type battery_test 1 and hit enter.

Check the battery by running Chrome Diagnostics

If you’ve done all of this and the Chromebook still won’t charge, the battery might be broken. To do this from the Chrome desktop, click the clock in the bottom right corner and then click Settings (the gear-shaped icon in the pop-up window). Click ‘Chromebook Not Charging’ and then Diagnostics in the Settings window. Lastly, go to the Diagnostics page and select System. In the Battery section, choose Run Discharge test.

Charge in Recovery Mode

1. Turn off your Chromebook.
2. Press and hold Esc and Refresh at the same time.
3. Then press the Power button while holding the Esc and Refresh keys.
4. Your Chromebook should enter Recovery Mode.
5. Close the lid and let the laptop charge until the battery reaches 100 percent

Remove and Reinsert the Sim Card

The cellular network on your device is only possible through the sim card. Make sure the sim card is of the correct size and is inserted properly on your device. Try removing and reinserting it a couple of times while your device is switched off and then reboot and see if it fixes the ‘cellular network not available’ issue on your device.

FAQs