When a user of Discovery Plus Error Code 504 or error code: Fallback, the app will send them to the site for help. Unfortunately, these mistakes aren’t mentioned on the official site, so viewers don’t know what went wrong. But we think we know what these mistakes mean now that we’ve done some research. Not just the Discovery Plus app can give you an error code 504. (code 400 is another one that can strike many apps). HTTP is often used by apps, just like it is by web browsers. So, HTTP request codes are sometimes shown when something goes wrong.
A Gateway Timeout Error is shown by the HTTP code 504. This means that the app’s server asked for data but didn’t get a response. The most important thing we can learn from code 504 is that the problem is with Discovery, not with the user. When people get an error 504 on Discovery Plus, the only thing they can do is wait. Most of the time, this problem will happen when the app’s servers are down.
Discovery Plus’s error code, “Fallback,” is a little bit harder to understand. Again, this problem isn’t listed on the official support site, so we don’t know what’s causing it. Most of the time, “fallback” means that a device switches to a different type of video if it can’t decode the first one. The most likely reason is that Discovery Plus’s servers are down, and when it can’t find the first video stream, the device automatically tries to switch to another one.
5 Ways Discovery Plus Error Code 504
Disable VPN
The error code 504 on Discovery Plus could also be caused by VPNs (virtual private networks). VPNs are third-party apps that keep hackers and sites that track your activity out of your network. Even though VPNs work well most of the time, they could also mess up your network and make it less stable. If the fallback error comes up, turn off your VPN.
On the other hand, you could try switching to a provider like PureVPN that is much more stable. Unlike other services, it works well with most apps and uses high-speed servers to make connections that are fast and reliable. PureVPN also works with most streaming services like Netflix, HBO Max, and more.
Clear Your Browsing Dat
- First, open your preferred browser and go to Settings.
- After that, scroll down to Privacy and Security.
- Now, click on Clear Browsing Data.
- Change the Time Range to All Time and include caches and cookies in the process.
- Lastly, hit the Clear Data button to start.
Restart Your Device
On Android:
- Find the button that says “Power” on your device.
- Hold down the button until the page with the options comes up.
- Last, tap the Restart button.
On iPhone:
- On your iPhone device, open the Assistive Touch app.
- Then, click More on the Device tab.
- Lastly, tap the Restart button.
Re-Login to Your Discover Plus Account
Your account information may have been messed up because of bugs and errors that were not expected on Discovery Plus. If this is the case, you’ll need to end your current session to force the app to reload your data.
- Start Discovery Plus on your phone or tablet.
- After that, tap your Profile and go to the Account tab.
- Tap Manage Devices now.
- The last step is to find the device you’re using and click “Remove.”
Clear Your Browsing Data
- Start by opening your browser and going to Settings.
- After that, go to Privacy and Security by scrolling down.
- Click Clear Browsing Data now.
- Change the Time Range to “All Time” and make sure to include caches and cookies.
- Last, click the button that says “Clear Data” to start.
You can get more help at the Discovery Plus Help Center.
FAQ
What Causes Discovery Plus Error Code 504
The error message doesn’t say what the problem is. On Discovery Plus, you may also see the error code: Fallback, which looks even more strange. Error Code 504 is not just a Discovery Plus problem. It says “Gateway Timeout Error,” which means that the connection between you and the server, which in this case is Discovery Plus, is broken. Because of this, it tends to show up for a few different reasons. Here’s a quick look at some of the most likely things:
Your internet connection is unstable. If your internet connection isn’t working or isn’t reliable, you might get this error message to let you know that there’s a problem with the servers. The servers for Discovery Plus are down. If the service’s servers are down, you’ll get this error message to let you know that communication isn’t working.
Why do I keep getting an error message on Discovery Plus
- Check twice that your connection to the network is stable and active, and that your Internet service provider or mobile network is working properly.
- Start up your device and/or reset the router.
- Try playing the video on a different device or web browser.
- Turn off the ad blocker and any other browser add-ons that are running.
- If you are looking at the content on your phone’s web browser, you will need to download the discovery+ app.
- If you are using the mobile app to look at content, please try using the browser on your phone.
- Clear the browser’s cache and load the page again (web only).
- Make sure that the device you are trying to watch Discovery+ on does not have a VPN installed or turned on.