Fix: ‘Adobe Illustrator Keeps Crashing’ issue

In this article we will discuss about how to Fix ‘Adobe Illustrator Keeps Crashing’ issue. If Adobe Illustrator keeps crashing or something similar is bothering you, you might be looking for ways to fix it. Great! You’ve found the right spot. Adobe Illustrator is an editor for vector graphics that is made and sold by Adobe Inc. Artists and graphic designers use it all the time to make logos, icons, charts, infographics, posters, ads, books, magazines, and brochures. Even the people who draw comics sometimes use it to do their jobs.

Yes, it’s clear that Adobe Illustrator is a useful tool and that the things it makes are worth something. So, if Adobe Illustrator keeps crashing, it will be a pain. Worse, if this problem happens while you are still using it, you also need to worry about the AI files you haven’t saved yet. Have you ever found that Adobe Illustrator crashes or doesn’t respond when you try to open or save something? Or have the Illustrator files lost some of their data? If Adobe Illustrator 2019 keeps crashing and you want to fix the problem, you can use the solutions below to Fix ‘Adobe Illustrator Keeps Crashing’ issue on Windows 10 and easily restore any lost AI files.

Reset the Application Preferences

The preferences for Illustrator hold all the configuration settings, and sometimes they can get messed up. So, resetting it might fix your problem. Follow the steps below for Windows and Mac to reset the preferences if the app only crashes when you do something like close or save a file.

On Windows

1. Start up the program.
2. Click on Edit in the top menu bar, move your mouse over Preferences, and then click on General.
3. Next, click Reset Preferences and then OK to confirm.
4. Start up the Illustrator program again and see if it still crashes.

On Mac

1. Start up the program.
2. Click the Illustrator icon on the top bar and choose Preferences from the menu that comes up.
3. Click Reset Preferences after that.
4. Lastly, restart the app and see if the problems still happen.

Remove the Plugins

Fix: ‘Adobe Illustrator Keeps Crashing’ issue: Even though plugins are useful and can save you time, they can cause problems if they don’t work well together. So, to stop your computer from crashing, try removing the plugins. To get rid of plugins,

1. Get out of the Illustrator program.
2. Open the File Explorer and go to C:Program FilesAdobeAdobe Illustrator version>.Plug-ins.
3. Now move each plugin to a different place and look for errors in the app.
4. Once the app works well, you can figure out which plugin is giving you trouble.
5. Delete that particular plugin and put the others back where they were.

Update the Graphics Drivers

If you don’t use the latest version of the graphics driver, your computer might crash. So, to fix your problem, you need to update it. To update the drivers for the graphics,

1. To open the Device Manager, press Windows + R and type devmgt.msc.
2. Then, click the Display adapter option to make it bigger.
3. Right-click on your graphics device to choose it.
4. Now, choose the option to Update the driver.
5. Next, choose the option that says “Search automatically for drivers“.
6. Get the most recent drivers and install them.
7. Restart the program or system and see if the problem persists.

Reset the Font Cache

Illustrator can sometimes crash because its font cache is broken. You can fix the problem by getting rid of the font cache. Here’s what you should do.

On Windows

1. First, make sure that the Illustrator application has been closed.
2. Open the file explorer and go to C:WindowsServiceProfilesLocalServiceAppDataLocal.
3. Go to the Adobe folder and then click on Adobe Illustrator.
4. Now, get rid of the folder that says “Font Cache.”

On Mac

1. Find the Finder at the bottom of your screen and open it.
2. Press the Option key while clicking Go in the top bar, and then choose Library from the menu that comes up.
3. Then go to Application Support > Adobe > Adobe Illustrator.
4. Last, delete the “CT Font Cache” folder.

Update the Application

If you aren’t using the latest version of Adobe Illustrator, it may crash on you. The new version fixes a lot of the bugs and problems. So, you should update it to fix them. Here’s what you should do.

1. Start the program Adobe Illustrator.
2. Go to “Help” > “Updates”.
3. Get and install any updates that are available.
4. Start the program up again and see if the problem is still there.

Resolve the Compatibility Issues

The newer version of Illustrator can only work with the most recent version of Windows. So, if you are using an older OS version, use the Windows program compatibility troubleshooter to fix your problems. Here’s what you should do. If you want to know more information about this Visit Official Adobe Support site.

1. To open the Control Panel, press Windows + R and then type control.
2. Then, go to Programs > Run programs made for older Windows versions.
3. Choose Adobe Illustrator from the list under Select the program you’re having trouble with and click Next.
4. Now, in the window that says “Select troubleshooting option,” choose each option one at a time and follow the instructions on the screen to make the suggested changes.
5. Try starting the app up again to see if it still crashes.

Why does Adobe Illustrator keeps crashing?

Adobe Illustrator is one of the most popular programs for making illustrations, logos, and much more. But it’s not fun when it keeps crashing. Sometimes restarting the app is all that’s needed to get it back to working order. But if it doesn’t, these problems can be fixed by updating the app and clearing its settings. Adobe Illustrator can’t figure out why the app crashed. There could be more than one reason, as shown below.

1. The older versions of Illustrator, such as CC 2017/2018 Third-party plugins
2. Fonts that are wrong
3. Problems with your network when you open and save files