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How to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue

Follow these easy steps to fix an Amazon Echo that won't connect to WiFi.

by Clinton Harding
7 minutes read
How to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue

How to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue: Alexa, Amazon’s artificial intelligence, is what makes Echo one of the best devices out there. Isn’t it great to be able to tell a machine to do anything you want? Echo can play the music you want, tell you the news, order things from Amazon, and even control the smart devices in your home. But what would you do if problems started happening with the Amazon Echo device? Echo Error 73001 is one problem that this device has.

Unlike most questions or problems that the Alexa app tends to help with, this isn’t one of them. We wish it was, but it’s not. There’s also a chance that your Amazon Echo is connected to a Wi-Fi 5.0 GHz network, which is making it hard for the smart speaker or its system to work. On the other hand, problems with networking connectivity can also be caused by firmware that is too old. This article explains exactly what the Alexa error 7-3-0-0-1 is, what problems could cause it, and, most importantly, how to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue.

What is the Amazon Echo ‘7-3-0-0-1 error’?

The “7-3-0-0-1 error” on the Amazon Echo is a problem with the Wi-Fi connection. It can happen if your Echo device can’t connect to your Wi-Fi network or if your Wi-Fi network is having trouble. There are different error codes and problems that can happen with Amazon Echo devices when they are being set up, connected, or used, but we don’t know anything about this particular error code. Here are the most common reasons for the Amazon Echo error code and how to fix it. So, please let us know if we forgot to mention any of the ways to fix echo wifi problems.

What causes the Amazon Echo ‘7-3-0-0-1 error’?

  1. Smart Network Switch is turned on on an Android device: Keep in mind that Smart Network Switch is known to cause problems for many Amazon Echo models that are controlled by an Android device. To fix this, go to the Android device where you installed the Alexa app and turn off Smart Network Switching in the Wi-Fi settings.
  2. Network issues before Congress: Some people who have run into this problem say that you might also see this error if your router is mishandling TCP/IP data that has been badly cached. In this situation, most of the time you can fix the problem by restarting or resetting your router to clear out the temporary data.
  3. Wireless Security is set to WPA/WPA2: Amazon Dot has an ongoing problem that makes it harder to connect when routers are set up to use both WPA and WPA2 security protocols. In this case, you can fix the problem by going into the settings of your router and forcing it to use either WPA or WPA2 (but not both).
  4. The router uses TKIP encryption: For some reason, Amazon Echo and Amazon Echo dot devices don’t work well on TKIP-encrypted networks. If this sounds like your situation, you might be able to fix the problem by going into your router’s settings and setting it up to use AES instead.
  5. Outdated Bluetooth driver: If you get this error code when trying to connect your Amazon Echo device to your computer via Bluetooth, you should look into your Bluetooth driver. Some users have said that they were able to fix this problem by using Device Manager to update the version of their Bluetooth driver to the most recent version.

How to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue

Reset Your Wi-Fi Router

How to Fix Amazon Echo ‘7-3-0-0-1 Error’ issue
  1. Keep your Wi-Fi router running. That’s a big deal.
  2. Now, you can use a paperclip or a pin to press the Reset button/hole on the back of the router for a long time.
  3. Just press and hold the Reset button for 10–15 seconds, or until the LED lights start blinking again.
  4. Let go of the Reset button and then restart your router for the changes to take effect.
  5. Then change the networking settings on the admin panel of your router and connect to the network again.
  6. Lastly, check to see if the problem has been solved.

Disable Smart Network Switch

  1. Make sure you’re using the same Android device on which you installed the Alexa app.
  2. Go to Settings on your device and tap on Wi-Fi.
  3. Go to Wi-Fi Settings or Advanced and turn off the Smart Network Switch toggle.
  4. When you’re done, you can check to see what’s wrong.

Change Router’s Security Type

  1. Check the back of your router to find the URL.
  2. Go to the URL in your browser and enter the admin and password that come with it.
  3. Go to Wireless Settings after you’ve logged in to your router’s admin panel.
  4. Click on “Advanced” > “Security Protocol” > “WPA” or “WPA2” to choose which one you want.
  5. Last, save the changes > Choose AES for Encryption.
  6. You’ve finished.

Update Bluetooth Driver

  1. To open the Quick Start Menu, press the Windows + X keys together.
  2. Now, click Device Manager and then double-click Bluetooth to make it bigger.
  3. Select Update driver when you right-click on the Bluetooth device.
  4. Click on Find drivers automatically. If there is an update, it will download and install it automatically.
  5. Once you’re done, restart your computer for the changes to take effect.

Restart Wi-Fi Router

  1. Turn off the router and wait for the LED lights to go out.
  2. Now, unplug the router from the power source.
  3. Wait 30 seconds, then plug the power cable back into the router.
  4. Lastly, connect to the Wi-Fi network and see if the problem is still there.


Some Amazon Echo users say that when they try to connect their Amazon Echo or Amazon Echo Dot to their home router, they get the error code. This problem is said to happen on many different operating systems, from Windows 11/10 to the most recent version of macOS. After looking into this problem in depth, it turns out that this particular error code could be caused by a number of different things.

Questions and Answers

Why is my Echo saying network error?

Check that your Echo is not near any devices that could cause interference, like microwaves, baby monitors, or other electronic devices. Check to see if your router works. Check the connection on another device to see if the problem is with your Echo or your network.

Why is my Amazon Echo not connecting?

Make sure you’re using the most recent version of the Alexa app. Check to see if your Echo device works with Echo Connect. Unplug the power adapter from the back of the Echo Connect and then plug it back in to restart it. Make sure your Wi-Fi password is correct.

How do I reset my Alexa WiFi?

You can use the Alexa app to connect Alexa to WiFi again. Open the app, tap “devices,” and then choose the Alexa device that isn’t working. Go to settings and tap the change button next to WiFi. Follow the steps online to get your Alexa to connect to WiFi again.

Is Alexa broken right now?

The last time Alexa went down was on Monday, July 31, 2023, for about 45 minutes. What do you think is wrong with Alexa? Click the button below that best fits the problem you’re having to send in your report.

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