Fix: ‘Audio Error Code 0xc00d36b4’ issue in Windows 11/10

This article will show you Fix ‘Audio Error Code 0xc00d36b4’ issue in Windows 11/10. Users of Windows 11 or Windows 10 get error 0xc00d36b4 when the built-in media player can’t play a certain video file. When this happens, the player skips the current video file and goes straight to the next one. Some things that could cause the error 0xc00d36b4 in Windows 10 are a file format that is not recognized, a media player that is stuck in limbo, codec interference, etc.

A lot of PC users play a lot of video or song files every day for work or for fun. But some of them say that sometimes when they open a video file, they get an error 0xc00d36b4. Most of the time, the error code comes with a note like “Can’t play. This item is not in a format that we can read. Please don’t choose this. If you want to know more information about this visit official Microsoft support site.

If you use Windows and like to watch movies or listen to music on your computer, getting an audio error can be a real pain. One of these errors is 0xc00d36b4, which is usually caused by a file type that isn’t compatible or by missing codecs. The problem 0xc00d36b4 could happen in a number of media apps, like Windows Media Player, Groove, Xbox, etc. How to fix the error code 0xc00d36b4? Here are some possible ways to Fix ‘Audio Error Code 0xc00d36b4’ issue in Windows 11/10.

Run Playing Audio Troubleshooter

The “Playing Audio Troubleshooter” tool that comes with Windows 11/10 is a great one. It can fix many different problems that people have when they try to play music on their computers. You can fix this problem by running this tool. Just go through these steps:

1. Press the Windows + I keys to open the Windows Settings app.
2. Select Update & Security from the options available in the Windows Settings app.
3. Navigate to the Troubleshooter tab in the Update & Security settings.
4. Click on the Additional troubleshooters option to access additional troubleshooting options.
5. Locate the Playing Audio section among the available troubleshooters.
6. Click on the Run the troubleshooter button for the Playing Audio troubleshooter.
7. Allow the tool to scan the issue and identify any problems with audio playback.
8. Once the scan is complete, the tool will automatically fix the issue if any problems are found.

Re-enable Windows Media Player

We found that the music video 0xc00d36b4 mistake happens most of the time when the Windows Media Player goes into limbo. In this case, the media player stops working and can’t play the music or video, which causes the error code 0xc00d36b4 to appear.

But some users who were having trouble with this problem were finally able to fix it by turning on the Windows Media Player again. By doing this, all the parts of Media Player will start working again, and you will no longer see this error when you try to play files. To do this, you’ll need to do the following:

1. Press the Win + R keys together to launch the Run box.
2. Type appwiz.cpl and press the Enter key.
3. The Programs and Files window will appear on your screen. Click on the Turn Windows features on or off link given at the left pane of the window.
4. On the Windows Features window, scroll down and click on the Media Features to expand the list.
5. Untick the Windows Media Player box.
6. Click on the OK button.
7. A window will prompt to confirm your action. Click on the Yes button.
8. After disabling the Windows Media Player, restart your PC and wait until the next startup sequence completes.
9. Follow the above-mentioned steps to get back to the Windows Features screen.
10. Go to the Media Features and check the Windows Media Player box.
11. Click on the OK button.
12. Restart your computer.

Install Necessary Codecs

Music files and movie files need different codes to work right. So, if your device doesn’t have the necessary codecs, you won’t be able to play video files on Windows 10 and might get error 0xc00d36b4. Now, you need to download and install the codec package on the computer to fix this problem. So, go find the codec packs you’re missing and put them on your PC.

Disable the Copy Protection Option in Media Player

Windows computers come with an app called Windows Media Player that plays music and movies by default, but it doesn’t work with all file types. In this case, you can fix the music video problem 0xc00d36b4 on Windows 10 by using a different media player app or by turning off the Copy Protection feature. If you don’t want to move any other applications, you can get rid of the problem by turning off this feature.

1. Access the Windows Search box on your computer.
2. Enter “Media Player” in the Windows Search box.
3. Select the Windows Media Player from the search results.
4. Navigate to the top bar of the Windows Media Player screen.
5. Locate and click on the Organize button in the top bar.
6. Choose the Options from the dropdown menu.
7. Switch to the Rip Music tab within the Options menu.
8. Deselect the Copy Protect Music box to disable music copy protection.
9. Save the changes by clicking on the Apply & OK button.
10. Close the Options window to return to the main screen.
11. Attempt to play the video or music once again.
12. Observe if the error persists or if the issue has been resolved.

Ensure Windows Support the File Format

The music video error number 0xc00d36b4 usually shows up when Windows Media Player can’t open the file you want to play. So, before you start trying to fix the problem, make sure to check if the file is accepted by the player. If that’s not the case, there’s no point in trying to run the file. Here is a list of the file types that Windows 10 can open: .wav, .amr, .wma, .mp3, .flac, .ac3, .3gp, .aac, .m4a, .3g2. If you try to play any other files, Windows will give you this error message.