How to Fix ‘Chromebook Camera Not Working’ issue

What are you supposed to do when things aren’t working, and you need to know how to Fix ‘Chromebook Camera Not Working’ issue? Video chatting and video conferencing are becoming increasingly popular activities, particularly on portable electronic devices such as Chromebooks. Because of the seemingly endless number of online video conferences, meetings, and calls, many users have developed close relationships with the cameras on their computers. When there is work or school that needs to be done, people frequently turn to communication apps such as Skype, Zoom, Google Meet, Facebook, the Apple FaceTime web app, and others.

Let’s not leave out the possibility of having a video call with a friend or member of the family over the weekend or in the evening after work. Users of Chromebooks have an advantage in convenience thanks to the web camera that is built into their computers. But what if it is not functioning properly or cannot be located at the time when you require it? Is there a way to fix a problematic webcam that suddenly stopped working and displayed a black screen when using Chrome OS? The correct response is “yes.” You can get around the errors in the Chromebook camera app by using one of the workarounds that are available. We mentioned below are the ways how to Fix ‘Chromebook Camera Not Working’ issue.

Causes of the ‘Chromebook Camera Not Working’ issue

1. Physical Obstructions: A physical obstruction, such as a sticker, dirt, or debris covering the camera lens, can prevent it from functioning correctly.
2. Hardware Failure: Over time, camera hardware can degrade or malfunction. This can lead to camera failure, and the only solution may be to replace the camera.
3. Outdated Software: Using outdated Chrome OS or camera drivers can lead to compatibility issues that affect the camera’s performance.
4. Software Conflicts: Sometimes, third-party software or browser extensions can conflict with the camera, preventing it from working correctly. This can include video conferencing applications or other software that accesses the camera.
5. Permission Issues: If the camera permission settings are misconfigured, the camera might not work on specific websites or applications.
6. Browser Cache and Cookies: Accumulated cache and cookies in the Chrome browser can interfere with the camera’s operation.
7. Corrupted System Files: Corrupted or missing system files can affect various aspects of the Chromebook, including the camera’s functionality.

How to Fix ‘Chromebook Camera Not Working’ issue

Update Chrome OS

1. Click on your profile picture in the bottom-right corner.
2. Select the gear-shaped “Settings” icon.
3. Scroll down and click on “About Chrome OS.”
4. Click on “Check for Updates.”

Check Camera Permissions

1. Click on your profile picture in the bottom-right corner.
2. Select “Settings.”
3. Scroll down and click on “Privacy and Security.”
4. Under “Site Settings,” click on “Camera.”
5. Ensure that camera access is allowed for the sites or apps you’re using.

Clear Browser Cache and Cookies

1. Click on the three-dot menu icon in the top-right corner of Chrome.
2. Go to “Settings.”
3. Scroll down and click on “Privacy and Security.”
4. Click on “Clear browsing data.“
5. Check the boxes for “Cookies and other site data” and “Cached images and files.”
6. Click “Clear data.”

Disable Chrome Extensions

1. Click on the three-dot menu icon in the top-right corner.
2. Go to “Extensions.”
3. Toggle off each extension.

Run the Chromebook Camera Diagnostics

1. Open a new Chrome tab.
2. In the address bar, type “chrome://camera” and press Enter.
3. Follow the on-screen instructions to diagnose and fix any camera problems.

Perform a Powerwash (Factory Reset)

1. Click on your profile picture in the bottom-right corner.
2. Go to “Settings.”
3. Scroll down and click on “Advanced.”
4. Under “Reset settings,” click on “Powerwash.”
5. Follow the on-screen instructions.

Conclusion

When attempting to participate in a video call or use a video app that is compatible with Chrome, a significant number of Chromebook users are reporting an odd problem with the built-in camera on their Chromebook, which prevents the camera from starting up. Users who have been impacted by this issue have, for the most part, reported that the camera continues to function normally within other applications. After conducting extensive research into this particular issue, it has come to light that this behavior on Chromebooks may have been brought about by a number of distinct underlying causes, any one of which could have been responsible.

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