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This article will show you how to Fix ‘Chromebook not turning on’ issue. Even though it doesn’t happen often, your Chromebook might not turn on or show any signs of life. A lot of people have said that their HP and Asus Chromebooks won’t turn on. In some cases, the problem can be fixed by resetting the Chromebook to factory settings. But what if your Chrome OS device won’t even turn on? If that’s the case, you need to go into the advanced recovery mode and reinstall Chrome OS.
We have also added some simple fixes to bring the Chromebook back from the dead state it was in. Even though a Chromebook is a simple device, it can sometimes be hard to fix because there aren’t many ways to change its operating system (OS). Chromebooks are more reliable and last longer than other laptops because they are made so that they work better in the workplace. Chromebook is a machine, so it has its own problems, like not turning on. This guide explains what can go wrong with a Chromebook and how to Fix ‘Chromebook not turning on’ issue.
Unplug External Devices and Accessories
- Many Chromebook manufacturers warn that some devices and accessories (e.g., headphones, USB storage devices, mice, etc.) can interrupt the ChromeOS boot process.
- If you have external devices plugged into your Chromebook’s USB ports or headphone jack, remove them.
- Try turning on the device again.
Contact the Device Manufacturer
- If your Chromebook still isn’t turning on, report the situation to the device’s manufacturer.
- The device will be examined and repaired for free if it’s covered under a limited warranty.
- You might get a replacement Chromebook if the issue is due to a factory defect.
- Visit a nearby repair center if your device is no longer eligible for warranty coverage.
- Have the technician check for damage to your Chromebook’s battery or charging port.
Check the charger
If your Chromebook won’t turn on, it could be because the charger is broken. This can be handled in a few ways to fix a Chromebook that won’t turn on:
- Check to see if the charging light near the charging port is on when the device is connected.
- Change the charger you’re using.
- Try turning on your Chromebook again after letting it charge for a few hours.
Try a Hardware Reset
If some important hardware parts are broken or frozen, your Chromebook won’t charge or turn on. A broken touchpad or keyboard are also signs that something is wrong with the hardware. Google says to do a hardware reset only if other ways of fixing the problem don’t work.
- Unplug your Chromebook from the power outlet.
- Remove any external devices connected to your Chromebook.
- Press and hold the Refresh + Power keys on the keyboard.
- Release both keys when your Chromebook starts up—this might take at least 10 seconds.
Performing a hard reset on a Chromebook can be done in various ways.
- If your Chromebook has a dedicated Reset button, you can use it to initiate the reset process.
- Hold the Reset button for a minute or longer to unfreeze and reset your device.
- For certain Chromebook models, there might be an “Emergency Reset Hole” available.
- Locate the Emergency Reset Hole on your Chromebook.
- Insert a paper clip or SIM ejector pin into the hole.
- Wait for approximately 5 seconds while keeping the clip/pin inserted.
- Remove the paper clip or SIM ejector pin from the hole.
- Connect the power adapter to your Chromebook.
- Press the power button to turn on your Chromebook and complete the reset process.
Remove and Reinsert the Battery
- If the problematic Chromebook has a detachable battery, remove the battery and plug it back in.
- If it still won’t turn on, remove the battery again and make sure there isn’t any foreign material obstructing contact between the battery’s terminal and Chromebook’s connector.
- Use a can of compressed air to remove dust and debris from the Chromebook’s battery connector.
- Alternatively, use a clean cloth to wipe particles off the metal contacts that connect the battery to your Chromebook.
- You should also examine the battery physically and look out for swelling or bulging.
- Subtle or noticeable swelling is a sign of a bad or degrading battery.
- If you notice any, contact the device’s manufacturer or visit a repair center to get the Chromebook’s battery replaced.
Why Is My Chromebook Not Turning On?
You’re ready to get to work, but your Chromebook won’t move. You may be getting a “black screen of death” or your device may turn off as soon as you turn it on. Maybe the computer boots up into Chrome OS, but you can’t sign in. No matter what happened, your Chromebook won’t turn on, which is keeping you from doing important work. If you want to know more information about this Visit Official Chromebook Support site. The main reasons why a Chromebook won’t turn on are as follows:
- The battery charger could have problems.
- There could be problems with the hardware on the inside.
- There are issues with Chrome OS.
- Hardware from the outside got in the way.