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Many people want to know more about how to Fix ‘DirecTV Error Code 771’ issue. Some DirecTV users are getting the “Signal Loss – No Signal” error message when they try to watch certain channels or turn on their device. Even though this message means that there is a problem with how the DirecTV receiver and the satellite dish talk to each other, it could be caused by a number of different things. DirecTV is one of the most popular TV channel distributors that has been around since 1994. It supports both streaming and satellite TV. The service is used by thousands, if not millions, of people every day to get the content they need.
But a lot of DirecTV users can’t watch their favorite shows because they keep getting a message that says “771 satellite signal error.” Satellite TV services often lose their signal, especially in extreme weather like heavy rain or a thunderstorm. But it looks like people are having signal problems even when the weather is fine. The team at DirecTV explained that the Error code 771 usually shows up when the dish can’t talk to the satellite properly. They even gave troubleshooting steps that could be used to Fix ‘DirecTV Error Code 771’ issue. If you want to know more information about this Visit Official DirecTV Website.
Check All the Receiver Connections
So that you don’t get the DirecTV code 771, you must make sure that the receiver is properly connected to the satellite dish. So, if the error happens, you should check the connections to the receiver.
- Check the Satellite-In (or SAT-IN) cable on the back of your receiver. Make sure the cable is not slack.
- If your DirecTV cable from the dish is connected to a power inserter on your receiver, unplug it and wait at least 15 seconds. Then reconnect it.
- Then, turn on your TV again to see if the “DirecTV signal loss” problem is fixed.
Reset Your Receiver
The last thing you can do to fix the 771 code is to reset the receiver. It could take between 30 minutes and an hour, so make sure you have enough time.
- Locate the Reset button on the back of your receiver.
- Inside the access card door, you will find a small red button.
- Take a paperclip or the end of a pencil to press the Reset button.
- After pressing the button, your receiver will begin to turn back on.
- Wait for the process of resetting to complete.
- Once the resetting process is finished, the error may disappear.
- You can now use your DirecTV normally.
Press the Channel Button
- Fixing DirecTV code 771 can be attempted by pressing the channel button.
- This method can send a response signal directly to the dish, potentially solving the issue.
- To execute this operation, press the channel up button twice, followed by pressing the channel down button twice.
- If this step doesn’t help, it’s advisable to proceed with the next solution.
Check the Satellite Dish
- In case anything blocks the connection between the dish and the satellite, checking the satellite disk is also important.
- A tree, a branch, or other things near the dish will affect the signal.
- As a result, the 771 error code DirecTV may appear.
- In this case, you’d better clear the possible obstacles or locate the dish in a new place.
Check the Status of the DirecTV Server
- Sometimes, an outage with DirecTV services can lead to the DirecTV code 771.
- Therefore, once you meet this error, you should check if DirecTV is down first.
- If there are certain problems reported, you have to wait patiently until the developers fix those issues.
- If no current issues exist but the error is still here, then you need to try other solutions.
The causes of this error 771 message
Different things can cause this error, which is different from other error codes, which have a known cause. But stormy weather is one of the main things that leads to this mistake. So, if you notice that your receiver is looking for a signal during a storm, you don’t need to worry or even think about calling customer service. There is nothing they can do to fix it. Remember that they use a weather map to figure out what’s wrong, which is why the error message is there.
Other things that can cause this error are a change in the electric supply or cables by accident, a problem with the equipment, bad weather, etc. Before you can think of a way to fix the problem, you need to figure out what could have caused the error message. For example, did you move the furniture and break the cables when you did? Did you try to clean your gutters while the satellite cables were there? Or did you buy a surge protector? These are things that could lead to the mistake.