Do you know Fix “Fitbit Update Failed Error” issue? Fitbit OS, which is what the Fitbit Versa uses, is updated every so often to fix problems and add cool new features. Fitbit OS 3.0, which has new apps and a dashboard, was just released recently. Some users have complained, though, that their trackers don’t seem to be updating. Most of the time, this kind of problem is small and can be fixed by doing some very simple things. So, keep reading because this guide might help you update your Fitbit Versa.
Before we move on, if you found this post while looking for a solution to a different problem, visit our Fitbit Versa troubleshooting page. We have already fixed some of the most common problems with this tracker. Look through and find problems that are the same as yours. Feel free to use our answers and ways to Fix “Fitbit Update Failed Error” issue. Fill out our questionnaire and click “Submit” to get in touch with us if you still need help.
What is the “Fitbit Update Failed Error” issue?
When those users try to update their devices, they get the error. The problem has been seen on almost every kind of Fitbit and in apps for Windows, Mac, Android, and iPhone. In some rare cases, the user ran into the error when setting up the device for the first time. Before continuing with the troubleshooting steps to fix a stuck Fitbit update, make sure your Fitbit device is fully charged (do not move on if it is only 99% charged). Also, check the Twitter account of Fitbit Support to see if there are any problems on the server side.
Also, make sure that both your Fitbit and your phone are on the same network. Fitbit devices have been known to have trouble with the 5GHz band, so it’s best to use a 2.4 GHz network. Also, it’s best to use Wi-Fi to sync your Fitbit device with the app on your phone or computer. If you can, don’t use Bluetooth. Also, in some cases, Fitbit devices’ firmware was updated, but the phone or PC app didn’t tell the user about it. Instead, it asked the user to check for updates. Check to see if the Firmware has already been updated.
Why does the “Fitbit Update Failed Error” issue occur?
- Connectivity Issues: Fitbit devices rely on a stable Bluetooth connection to update firmware and sync data. If there are connectivity problems between your Fitbit device and your smartphone or computer, it can lead to update failures.
- Low Battery: If your Fitbit device has a low battery, it may not have enough power to complete the update process. Ensure your device has sufficient charge before attempting an update.
- Storage Space: Insufficient storage space on your Fitbit device can prevent updates from being installed. Delete unnecessary data or apps to free up space.
- Server Issues: Fitbit’s update servers may experience temporary outages or issues, preventing successful updates. Check Fitbit’s official status page or their support channels for any known server problems.
- Software Incompatibility: If your smartphone or computer’s operating system is outdated or incompatible with the Fitbit app, it may interfere with the update process. Ensure your device’s software is up-to-date.
- Firewall or Antivirus Interference: Sometimes, security software or firewalls can block the update process. Temporarily disable such software or configure it to allow Fitbit updates.
Fix: “Fitbit Update Failed Error” issue
Clear Fitbit App Cache (Android)
- Go to “Settings” on your Android device.
- Select “Apps” or “Application Manager.”
- Find and tap on the Fitbit app.
- Tap on “Storage.”
- Select “Clear Cache.”
Update the Fitbit App
- Open your device’s app store (e.g., Apple App Store or Google Play Store).
- Search for “Fitbit.”
- If an update is available, click “Update.”
Restart Your Fitbit Device
- Press and hold the button(s) on your Fitbit device (the process varies depending on the model).
- Keep holding until you see the Fitbit logo.
- Release the button(s) and wait for the device to restart.
Factory Reset Your Fitbit Device
- Open the Fitbit app.
- Tap your profile picture.
- Scroll down and select the Fitbit device.
- Tap “Clear User Data” or “Factory Reset” (options may vary by device).
Forget and Reconnect Bluetooth
- On your smartphone, go to Settings > Bluetooth.
- Find your Fitbit device in the list of paired devices and tap “Forget” or “Unpair.”
- Reboot your smartphone.
- Reconnect your Fitbit device by following the setup process in the Fitbit app.
Remove and Re-Add Your Fitbit Device
- Open the Fitbit app.
- Tap on your profile picture.
- Scroll down and select the Fitbit device you want to update.
- Tap “Remove This (Device Name).“
- Follow the on-screen instructions to re-add your device.
Through firmware updates, Fitbit sometimes adds new features and fixes bugs for your device for free. Most of the time, the Fitbit software on your phone or computer will automatically update your device. If you can’t update your Fitbit device, this guide will show you how to fix the problem. and be able to upgrade your device all the way.
Questions and Answers
If notifications aren’t working right, delete the Fitbit app from your phone and download it again from the Google Play Store. This section has a list of the major updates to the Fitbit app for Android that have come out in the last few months. We suggest that you always make sure your app is up to date.
Updates are never required, though. You don’t have to care. You can always contact Fitbit Customer Support at Contact.Fitbit.com if you have any problems with your Fitbit after an update.
The End of the Story. The Fitbit Inspire 3 is the best fitness tracker you can get for less than $100. It has a long battery life, a color touch screen, and all the basic activity and sleep features you need.
Good morning, Fitbit Community! We’re excited to announce that the Fitbit Sense 2, Versa 4, Inspire 3, Charge 5, and Luxe now have the latest firmware update 194.61. This started happening on trackers on June 22 and on smartwatches on June 26. It will keep happening over the next few weeks. Check out what this update will bring.