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How to Fix ‘Google Photos Not Playing Videos’ issue: Drive by Google is a useful application that can be used to store important data, photographs, and videos. However, there is a possibility that you will experience difficulties on occasion when attempting to play videos on Google Drive. The majority of the time, you will come across an error message that reads something like “This video cannot be played” or “Whoops!
There was a problem playing this video.” Do you find that you are unable to play the videos that are stored in the Google Photos category on your iPhone? Then, make sure to read this guide in its entirety in order to gain an understanding of the potential problems that may have led to the technical error and the ways in which you can quickly resolve the issue.
In the event that the Google Photos app is experiencing any kind of glitch as a result of the particular version being faulty, then it is highly probable that you will experience problems with the photos or videos that are contained within the app. Because you are using an older version of iOS on your iPhone, it is possible that videos will not play when you try to access them through Google Photos. Here are the simple ways how to Fix ‘Google Photos Not Playing Videos’ issue.
What are the causes of ‘Google Photos Not Playing Videos’ issue
- Unsupported Video Format: The video may be in a format that Google Photos does not support, such as obscure codecs or container formats.
- Corrupted Video File: The video file itself may be corrupted or damaged, preventing it from being played properly.
- Slow or Unstable Internet Connection: If you’re trying to play videos stored in the cloud, a slow or unstable internet connection may hinder playback.
- Outdated App Version: Using an outdated version of the Google Photos app could lead to compatibility issues with newer video formats or features.
- Device Compatibility: Certain devices may have limitations or compatibility issues with playing videos on Google Photos.
- Storage Limitations: If your device or Google account has limited storage space, it could prevent videos from being played or synced properly.
- App Cache or Data Issues: Accumulated cache or data within the Google Photos app may cause glitches or playback errors.
- Software Bugs: Like any software, Google Photos may have bugs or issues that need to be addressed through updates or troubleshooting.
How to Fix ‘Google Photos Not Playing Videos’ issue
Check Internet Connection
- Ensure that your device is properly connected to the internet.
- Try switching between Wi-Fi and mobile data to see if there’s a difference.
- Restart your router or modem if needed to ensure a stable connection.
Update Google Photos App
- Navigate to the Google Play Store (Android) or App Store (iOS) on your device.
- Search for Google Photos and check if there are any available updates.
- If an update is available, install it to ensure you have the latest version of the app.
Clear Cache and Data
- Open your device’s Settings.
- Navigate to “Apps” or “Applications Manager.“
- Locate and select “Google Photos.”
- Tap on “Storage.”
- Select “Clear Cache” and then “Clear Data.“
- Restart your device.
Reinstall Google Photos App
- Uninstall the Google Photos app from your device.
- Restart your device.
- Reinstall the Google Photos app from the Google Play Store or App Store.
- Log in to your Google account and check if the videos are now playing properly.
Verify Video Formats
- Google Photos supports various video formats, but some may not be compatible with the app.
- Ensure that your videos are in a supported format such as MP4, MOV, AVI, or WMV.
- If your videos are in an unsupported format, consider converting them using a third-party video converter tool.
Conclusion
You are having problems with Google Photos not playing your videos, are you experiencing these issues? It’s okay; you’re not the only one there. Even though Google Photos is a convenient platform for storing and sharing media, there are times when technical glitches can cause videos to not play properly after they have been uploaded. The following is a comprehensive guide that will walk you through the process of troubleshooting and fixing this issue.
Questions and Answers
A video may not play for a number of reasons, including the following: Photos may not be compatible with the codec of the video; Photos may not be able to access the video; the video may be missing or there may be issues with the ownership of the file or permissions; the video may be damaged or stored on an incompatible volume; or it may not be able to be played at all.
If you want to fix Chrome not playing videos, the simplest and quickest solution is to make sure that Chrome is completely updated and then restart this browser. In the event that updating does not work, you can try clearing your cache and activating Javascript or Adobe Flash again.
Make an effort to update your browser or clear the cache and cookies stored in your browser. It is also possible to check whether the extensions of your browser that block advertisements are affecting the playback of videos. You could also try opening YouTube in an anonymous window with all extensions turned off and seeing if the problem persists. This represents an additional option.