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This article will show you how to Fix ‘Halo Waypoint Authentication Error’ issue. From September 24 to September 27, Halo: Infinite had a beta flight, and a lot of players ran into a problem that kept them from being able to play. Many people started the game and saw the message “Your account is not authorized to play Halo Infinite,” which made it impossible to play. Halo Waypoint is the official online hub for everything Halo-related. It has news, updates, lore, stats, and other Halo-related content. But when some people try to log in to this website, they get the Halo Way Authentication error.
The message “Your account is not authorized to play Halo Infinite” comes up a lot, and it’s been a problem with the multiplayer game for a while. Users can’t get to some parts of the game, like the latest beta flight test. 343 industries made the first-person shooter video game Halo Infinite. In the Halo series, it is one of the games. The game can be played on Windows, the Xbox One, and the Xbox Series X/S.
Like every other game, Halo Infinite has many problems that make it hard to play. On September 30, there will be another beta, and if you don’t want to get the “your account is not authorized to play Halo Infinite” error, there are a few easy things you can do. To try any of the following solutions, make sure you have your Halo Insider profile ready. We mentioned below are the ways to Fix ‘Halo Waypoint Authentication Error’ issue.
Check & Ensure the Internet Connection is Stable
If your internet connection isn’t stable, you’ll get a “Authentication Error: Something went wrong on our end” message. So, start by following the steps below to fix the network connection. Follow these steps to see if your PC’s internet connection is stable:
- Open your web browser and go to a site you know is safe and quick to load. If the website takes a long time to load or doesn’t load at all, your internet connection may not be stable.
- Check to see if any other devices on the same network have the same problem. If that’s the case, the problem might be with your ISP or router.
- Unplug your router for 30 seconds and then plug it back in. This should reset it. This can often fix problems with connection.
- If you are using a wireless connection, try moving closer to your router or connecting to it with an Ethernet cable to see if this makes your connection more stable.
Remove Halo WayPoint Sign-In Credentials
To fix the authentication error in Halo Waypoint, you could also try removing the sign-in credentials from the Windows Credential Manager. This can help fix any problems with saved credentials that might be causing the “Can’t Login to Halo Waypoint” error. Follow these steps to remove the Halo Waypoint sign-in information from the Windows Credential Manager:
- Press the Windows key and the letter R on your keyboard to bring up the Run box.
- Type “control panel” into the box and hit the Enter key.
- Click on User Accounts and then click on Credential Manager.
- Look for an entry like Xbl|2043073184 under Manage Windows Credentials and click on it.
- Click on Remove, and then make sure you really want to get rid of the credentials.
Turn Off Compatibility Mode
The Windows Compatibility mode lets older programs run on newer versions of the Windows operating system. But running an app in compatibility mode can sometimes mess up authentication and other features that depend on the app’s connection to the internet. If you can’t log in to Halo Waypoint, turning off compatibility mode might help. Follow these steps to turn off compatibility mode in Halo Waypoint:
- Click “Start” and look for “Halo Waypoint.”
- Right-click on the icon for the Halo Waypoint and choose Properties.
- Click on the Compatibility tab in the Properties window.
- If the box next to the option “Run this program in compatibility mode for:” is checked, uncheck it.
- To save the changes, click Apply and then OK.
Open a Support Ticket
If clearing the cache and cookies and other troubleshooting steps don’t help, you should contact the Halo Waypoint support team.
- Go to the official support page for Halo Waypoint and scroll all the way to the bottom of the page.
- Click on “Submit a ticket,” agree to the access request, and sign in with a Microsoft account.
- Explain the problem in detail. The support team will look into your account and let you know if you need to take any manual steps to fix the authentication error, especially if the problem is a common one.
Check the Halo Waypoint Server Status
When users check the Halo Waypoint Server Status, they can see how the server is doing right now. If the server is down, you will know that the authentication error is caused by a problem with the server and not with your PC. If the server is up and running, you can do more troubleshooting to find out why the authentication error happened.
- Open your web browser and go to halowaypoint.com. This is the official site for Halo Waypoint.
- Once the website loads, look in the top right corner of the page for the Support tab and click on it.
- Choose the Server Status from the drop-down menu.
- On the Server Status page, you can see a list of all the Halo Waypoint servers and their current status.
- Find the server you’re interested in and see what’s going on with it. If the server says it is Online, it means that it is working well right now. If it says Offline or Unavailable, the server might be having trouble.
- If you are having trouble with the Halo Waypoint service, you can also check their social media accounts, like Twitter or Facebook, for any updates or announcements about server maintenance or downtime.
Why does Halo Infinite say my account is not authorized?
When people try to play the beta version of Halo: Infinite, they get an error message that says their account is not allowed to play. It’s one of those errors that doesn’t have a clear cause, but there are a few things that could cause it. But Halo Infinite has problems with the way it connects to its servers, which can cause the game to say that the account isn’t authorized.
In the same way, you can see the error message if you can’t log in when the game starts. So, there are many bugs in the game that could be causing the error you are seeing. Still, you can’t get to the game because of the error message. No matter what caused the problem, users can fix it by turning on and off different parts of their games and gaming PC.