Fix: ‘Microsoft Store is not showing purchased apps and games’ issue

Many people wants to know how to Fix ‘Microsoft Store is not showing purchased apps and games‘ issue. You can get apps and games for your Windows 11/10 computer from the Microsoft Store. Microsoft Store has both paid and free apps and games, just like Google Play Store. In the Microsoft Store Library, you can find all the apps and games you have installed. But some people have found that the games they bought are no longer in the Microsoft Store Library. The Microsoft Store is a safe place to get apps for your Windows computer and manage them.

It also shows a list of all the apps and games you’ve bought with your Microsoft account, so you can update them or reinstall them whenever you need to. Some users have said that they couldn’t find the games and apps they bought in the Microsoft Store. This is a big problem because you can’t find the apps or games you bought from the Store. Most of the time, this problem is caused by a mismatched account or a corrupted local Store cache. There are some ways to Fix ‘Microsoft Store is not showing purchased apps and games’ issue. If you want to know more information about this issue so you can visit Microsoft Official Website.

What causes the Microsoft Store to not show purchased apps and games?

1. Account Issues: If you’re signed in with a different Microsoft account than the one used to make the purchases, the purchased apps and games might not appear.
2. Syncing Problems: If there are synchronization issues between your device and Microsoft’s servers, your purchased apps and games might not show up.
3. Network Connectivity: Poor or unstable internet connection can prevent the Microsoft Store from properly retrieving your purchase history.
4. Pending Downloads or Updates: If there are pending downloads or updates for your purchased apps and games, they might not appear until the downloads or updates are completed.
5. Region or Language Settings: Sometimes, changes in your device’s region or language settings can affect the visibility of purchased apps and games.
6. Payment Issues: If there were payment problems associated with the purchases, the apps and games might not be accessible until the payment is resolved.

Fix: ‘Microsoft Store is not showing purchased apps and games’ issue

Reinstall or Repair Your Apps and Games

1. Press Win + I to get to the system settings.
2. Click the option for Apps.
3. Choose Apps & features from the list on the left.
4. Find the app or game you want to use and click on it.
5. Click Advanced options, then click the Repair button on the next screen to fix the app.

Verify Your Account and Licenses

1. Type “Settings” into the search box in the Start menu, and then click on “Best match.”
2. Choose Accounts from the list of menu options.
3. Click the option on the left that says Email & accounts.
4. On the right side, click “Add a Microsoft account.”
5. Fill in your email address and then follow the instructions on the screen to finish.

Does an app show up in the Microsoft Store and then disappear all of a sudden? If so, it could be a problem with the license.
Now, let’s talk about how to find out if an app license is still good:

1. Open the app for the Microsoft Store.
2. Click the Library section in the bottom left corner to see a list of apps and games.
3. Check to see if the apps that have a valid license status are listed. If you see any apps with licenses that have already run out, that could be why you often can’t find them in your account.

Configure the Account Synchronization Settings

1. Type “Settings” into the search box in the Start menu, and then click on “Best match.”
2. You could also look at the different ways to open Windows Settings.
3. Click on the section called “Accounts.“
4. On the left side, click Sync your settings.
5. Make sure that all the buttons for synchronization are turned on.

Check Your Purchased Apps the Right Way

Before you look into the details, you should make sure you’re checking your Microsoft Store apps the right way. It’s possible that the Store app has been updated and the UI (User Interface) has changed. In this case, it might look like your apps are missing, but they’re probably just hiding. Here’s how to look at the apps you’ve bought on the latest version of the Microsoft Store:

1. On your Windows device, open the Microsoft Store.
2. Click the Library section in the bottom-left corner to see the apps and games that are linked to your account.

Reset the Microsoft Store Cache

Resetting the Microsoft Store cache can help fix problems with Store apps, like the one you’re having right now. Want to know how it works? The Microsoft Store’s cached data can often become corrupted or out of date, which can cause display problems. And by resetting the corrupted cache, you might be able to fix most of the problems with the Store app. Now, let’s look at how to clear the cache on the Microsoft Store:

1. Press Win + R to open the Run command box.
2. Type “wreset” and press the Enter key.
3. Wait until the process is finished, and then turn your device back on.

Conclusion

Most of the time, you shouldn’t have any trouble finding everything you bought. But a lot of gamers have noticed that games they bought digitally for their Xbox One don’t show up in games and apps on other models or in the Microsoft Store on your PC. If things like the payment problems at the Microsoft Store don’t bother you, you should be able to see everything you’ve bought on your account. But it can be very frustrating if it doesn’t happen. You can get out of this situation easily, which is good news.

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