Fix: ‘OneDrive Error Code 0x8004def5’ issue

This article will show you how to Fix ‘OneDrive Error Code 0x8004def5’ issue. By default, OneDrive comes with Windows 11 from Microsoft. Even though it’s not the most popular cloud storage service, its 5 GB of free cloud storage is hard to pass up. It’s not as good as Google Drive, but it’s still useful because it comes with Windows. If you see the error code 0x8004def5, you won’t be able to sign in to your OneDrive account normally. The problem happens because the software wasn’t installed right, system files are broken, or there are problems with the service itself. If you want to know more information about this visit official Microsoft support site.

Your first step should be to check the security settings for your ISP and router, update the OS, or clear the OneDrive cache, among other things. When users try to sign in or access OneDrive, the error comes up and stops the connection from being made. Most of the time, the problem is with the user. But when some users try to open it, they get the frustrating error code 0x8004def5. The error code means that there was a problem connecting to OneDrive. Don’t worry if you get the same error and can’t log in to your OneDrive account. We will list several ways to Fix ‘OneDrive Error Code 0x8004def5’ issue. Let’s begin.

Delete the Telemetry Logs

Some people fix the OneDrive error code 0x8004def5 by removing the telemetry logs from Microsoft OneDrive. You could also give it a shot. This is how:

1. Open the Run window by pressing the Windows and R keys at the same time.
2. Press Enter after typing “appdata” to open the AppData folder.
3. “AppDataLocalMicrosoftOneDrivelogsCommon” is the place you need to go.
4. Next, delete the “UserTelemetryCache.otc” and “UserTelemetryCache.otc.session” files.
5. Once you’re done, restart your computer and open OneDrive to see if the problem is fixed.

Reset OneDrive Cache

1. First, press Win+R to bring up the Run dialog.
2. Now, type the following command into the Open field and hit Enter:
   onedrive.exe /reset %localappdata%MicrosoftOneDrive
3. If the above command didn’t work, you can reset OneDrive with one of the following:
   • C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
   • C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

Run SFC and DISM

If you think that corrupt system files are causing the OneDrive error code 0x8004def5 on your PC, you can fix it by running SFC and DISM. Here’s how to fix OneDrive Error Code 0x8004def5.

1. Run Command Prompt as an admin.
2. Type “sfc /scannow” and hit “Enter.”
3. Once you’re done, restart your computer to see if the problem is gone.
4. If the error is still there, you need to run the DISM command as follows:
   a. Run the Command Prompt as the computer’s administrator.
   b. Type “DISM.exe /Online /Cleanup-image /Scanhealth” and hit Enter.
   c. Type “DISM.exe /Online /Cleanup-image /Checkhealth” and press the Enter key.
   d. Type “DISM.exe /Online /Cleanup-image /Restorehealth” and press the Enter key.
5. Step 5: Restart your computer to see if the problem is fixed.

Reinstall OneDrive

1. If all the above methods are unable to help you fix the OneDrive error code 0x8004def5, you can try reinstalling the OneDrive app on your PC to fix this error.
2. Once the OneDrive app has been reinstalled, all the corrupted installation files and temporary bugs will be cleared.

Try Some Basic Tricks

1. Check the OneDrive server status and make sure the OneDrive server is not down or on maintenance.
2. Check the Internet connection of your PC and switch it to a better and more stable network.
3. Install all Windows updates, including the Windows OS, drivers, and software.
4. Allow OneDrive through your firewall.
5. Run the Windows Store Apps troubleshooter and the network troubleshooter.

What Causes the OneDrive Error Code 0x8004def5?

The OneDrive error code 0x8004def5 can be caused by a number of things. Some of the most common ones are:

1. The server for OneDrive is down or being worked on.
2. Your connection to the Internet is unstable or not good.
3. Your PC’s firewall is blocking OneDrive.
4. Some of your PC’s caches are broken.
5. Your PC’s OneDrive software is out of date, or the file for installing OneDrive is broken.
6. Some of the system files on your PC are broken.
7. There are some wrong settings for your network on your PC.

Questions and Answers