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In this help, we’ll show you a variety of ways to Fix ‘PIN Error Code 0x80090027’ issue in Windows 11/10. Instead of a password, a PIN is a quick and easy way to sign in to a Windows PC. We can use this 4-digit number code to sign in to our Windows PCs. The PIN is kept on the device and is used to sign in to the device, access apps and services, and do other things that require authentication. When we use the PIN to log in, we sometimes have trouble. If you want to know more information about this issue Visit Official Microsoft Website for further Support.
Signing in to a Windows PC is quick and easy when you use a PIN instead of a password. We can use this 4-digit number code to log in to our Windows PCs. The device saves the PIN, which is needed to sign in, use apps and services, and do other things that need authentication. When we try to log in with the PIN, we sometimes have trouble. Some of you might get PIN error 0x80090027 on your computer, which will stop you from using Windows Hello to log in. How can you make it better? Here we show you how to Fix ‘PIN Error Code 0x80090027’ issue in Windows 11/10.
What is PIN error code 0x80090027?
Hello PIN is an error code just like any other on Windows 11/10. It usually happens when you are updating or changing the first-time PIN. Most of the time, this isn’t even an error, and if you restart your machine, the problem goes away right away. So, make sure to turn your device off and on again and see if the problem goes away.
Some other things that could cause Windows Hello PIN to fail with an error code are using PINs that are too old, running updates that have bugs, and turning off TPM. Let’s find out what these problems are and how to fix them on Windows 11.
Causes of the PIN Error Code 0x80090027
- Corrupted PIN cache: The error can occur if the PIN cache becomes corrupted, preventing the system from verifying the PIN.
- Outdated or incompatible device drivers: If the device drivers related to the PIN authentication method are outdated or incompatible with the operating system, it can lead to the error.
- Security software conflicts: Certain security software or antivirus programs can interfere with the PIN authentication process, causing the error.
- Incorrect system settings: Improper configuration or settings related to the PIN authentication feature can trigger the error.
- Hardware issues: In some cases, hardware problems such as a faulty smart card reader or a malfunctioning TPM (Trusted Platform Module) can result in the error.
- Windows update issues: Errors during Windows updates or incomplete installation of updates can also contribute to PIN-related problems.
Common Symptoms of the PIN Error Code 0x80090027
- PIN authentication failure: You may encounter issues while trying to log in to your device using a PIN, as the error prevents successful authentication.
- Inability to create or change PIN: You might not be able to set up a new PIN or modify an existing one due to the error code.
- Error message: You may receive an error message or notification displaying the specific error code 0x80090027 when attempting to use or manage your PIN.
- Access denied to PIN-related features: The error may restrict your access to PIN-related features, such as adding a PIN to a user account or using a PIN for sign-in.
- System instability: In some cases, the PIN error code 0x80090027 might contribute to overall system instability, causing frequent crashes, freezes, or sluggish performance.
Ways to Fix ‘PIN Error Code 0x80090027’ issue in Windows 11/10
Enable Trusted Module Platform (TPM)
Windows 11 only works on systems that support TPM 2.0 and Secure Boot. This is so that your password and passkey are more secure at the hardware level. If you have installed Windows 11 without meeting these minimum standards, you need to fix this mistake. First, check to see if your system supports Trusted Module Platform (TPM), and if it does, learn how to turn on TPM on your computer. Here’s how to check this tool and turn it on while still in Safe boot –
- Open the Settings app by pressing Windows + I.
- Go to the System tab, then to the Recovery section on the right.
- Click “Restart now,” and then wait for the computer to restart itself.
- If a window asking for permission pops up, hit Restart now again.
- Wait for Windows 11 to get to the Recovery environment, and when it does, go to Troubleshoot > Advanced options > UEFI Firmware settings.
- If you click the button that says “Restart,” your device will start up again. Start your computer, go to the BIOS Setup page, and look for Security. When “Trusted Platform Module (TPM)” is found, find its toggle switch and turn it on. You can choose “Enabled” from a drop-down choice if there is one.
- Leave the BIOS setup page after you have turned on the Trusted Platform Module. A window must pop up and ask if you’re sure you want to Save Changes and Exit. So, choose this choice and click the Yes button.
Boot into Safe Mode first
If you still can’t use your PIN and can’t get past the lock screen, you need to start your computer in Safe Mode. This is a fail-safe mode on Windows that lets you look at how third-party apps and your computer interact. Once you’re in this mode, you can look for different apps and figure out if the problem 0x80090027 is really caused by a bad app or a bad update. Here’s how to start Windows 11 in Safe Mode –
- Use the power button three times to turn your gadget on and off.
- If you do this, you’ll be able to get to the Advanced Startup choices.
- Choose “Troubleshoot,” “Advanced,” and “Startup Settings.”
- Choose to restart your computer, then press the F5 or 5 key while it’s running.
- Now, your device will start up in Safe Mode with Networking mode.
Manually Remove Your PIN and then Set it up
To secure the hello PIN in Windows 11, you must use a TPM chip. If you can’t turn on or off the passkey on your computer, you must stop using a PIN on your Windows 11 PC. Microsoft officially lets you do it, and here’s how to do it –
- Open File Explorer by pressing Win + E.
- Choose This PC from the menu on the left and go to the way below on it –
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft - There’s a chance that the AppData folder isn’t even in the LocalService path. This is because the AppData folder is hidden. To see it, you need to change the setting for secret items.
- You can now see all your hidden things by going to View > Show > Hidden items.
- Double-click on the Ngc folder in the path that was given above. The Ngc area is where all your passwords and passkeys are stored by default.
- If you see a warning message on the screen, click Continue moving forward.
- If you see “You are not allowed to access this folder,” click the link for the Security tab.
- You will be taken to the window for Ngc properties. So, click on the button that says “Advanced.”
- On the Advanced Security Settings for Ngc window, find Owner and click the Change button next to it.
- The box to choose a user and a group will come up next. Click Again on “Advanced” when prompted.
- You can find the Find now button next to Common Queries. So, press this button.
- Scroll down until you see the list of usernames and find yours. After you choose your account, click OK.
Reset your PIN
The best way to fix the “PIN isn’t available” message on your computer is to reset your PIN. With Windows 11, you can do this right from the lock screen. But for this to happen, your gadget needs to be connected to the internet at all times. Here are the steps to take.
- Click “I forgot my PIN” while you’re still on the lock screen.
- Give your Microsoft account ID in the next window that pops up.
- You will get a 6-digit code sent to the email address you used to sign up for your account.
- Well, use that to confirm your account, and then click Continue.
- Set up a new PIN on your computer, and then click OK.
Reset your PC
If none of the above ways to fix the error number 0x80090027 on Windows 11 work, you might want to try resetting your PC. But before you do that, make sure you have a copy of all your important information. Here’s how to make Windows 11 start over –

- Go to Settings (Win + I).
- Then, navigate to System > Recovery.
- Click the Reset PC button next to Reset this PC in the Recovery menu.
- When asked, choose “Keep my files” and then follow the instructions displayed on the screen.
- During the reset process, all of your files and apps will be erased. We suggest that you move all of your files and folders to a portable hard drive for this reason.
Questions and Answers
Your Microsoft Windows doesn’t have a default password or a default password for the master account. But there are ways to get back into Windows if you forget your login information. Running an online reset is the best way to do this if you have Windows 8, 10, or 11 and use a Microsoft account.
When it shows up on the login screen, it tells the person that they need to type in a password. But Microsoft’s technical support team says that the defaultuser0 account is protected on the inside, so users can’t use a clear password to log in to Windows 10.
A password for online use is sent to the computer. The password can be stolen while it is being sent or from a computer. A PIN is only used on the device it was created for. It is never sent anywhere, and it is not saved on the server.