How to fix ‘PS5 Controller Not Charging’ issue: A lot of PS5 owners have asked us for help because their DualSense controller won’t charge. If your PS5 controller doesn’t charge either, you are definitely not the only one. For example, it could be a problem with how the cable connects to the controller or with how the controller connects to the PlayStation 5 console. To cut a long story short, the problem could be with the charging cable, the controller, or the PS5 itself. You can also have the PS5 controller not charge if there is a problem with the battery.
If there are problems with the charging cables, they might be inside where you can’t see them. The problem with the controller could be that it is out of date, corrupted, or broken. A broken or worn-out part inside the PS5 controller could make it unable to charge. This is especially true if the device has been dropped, put in water, or otherwise mistreated. After finding out what could be causing the PS5 controller to not charge. In this troubleshooting guide, we explain why this problem is happening and how to fix ‘PS5 Controller Not Charging’ issue in the best way.
What is the “PS5 Controller Not Charging” issue?
To fix a PS5 controller that won’t charge, users must reset the gamepad by hand. Just use a small pin to press the reset button on the back of the PS5 controller, wait 3–5 seconds, and then connect the DualSense. Make sure the PS5 is on and that Rest Mode charging is turned on. Before you try anything else, make sure your PS5 charger works by charging the controller with a different cable. If the controller charges with a different cable, replace the one you have with a different one. If not, follow these steps.
What are the possible causes of this issue?
- Charging cable: If your charging cable is broken or faulty, you can’t use it to charge your PS5 Controller. You can’t see if it’s broken or not with your naked eye because the problem is with the wiring inside.
- Cable connection: Another possible cause of the problem is that the cable between the console and the controller is not connected. If you did something like this wrong, you can’t switch power between them.
- Battery Problem: You already know that the PS5 has a fixed battery that can’t be taken out. If the PS5’s battery dies, you may also have trouble charging it.
- Console problem: You won’t be able to charge your PS5 controller if the console cable is broken or if the console port is broken.
- Firmware problems: If you have any pending firmware updates, the PS5 won’t work right and you won’t be able to charge it.
How to fix ‘PS5 Controller Not Charging’ issue
Check the Charging Port
- First, try using a clean cotton cloth or compressed air to clean the charging port. Don’t try to clean the plot by putting anything inside it. This can destroy your whole charging plot.
- After cleaning the plot, try charging your PS5 to see if the problem is still there. But if you have the same problem, you’ll need to switch out the charging point for a new one.
- You can get this from the service center or from the PlayStation 5 Official website.
Check PS5 is in Rest Mode Or Not
- On the main screen of your PS5, click the Settings button in the top right corner of the screen.
- Then, click the System submenu inside the Settings menu.
- Next, choose Power Saving on the left side of the System submenu.
- And while the Power Saving menu is selected, go to the right and pick the Set Time Until PS5 Enters Rest Mode menu.
- Then, in the Set Time Until PS5 Enters Rest Mode menu, choose “Don’t Put in Rest Mode” from the drop-down menus for “During Media Playback” and “While Playing Games.”
- Go back to the last menu to save your changes, and then charge your controller to see if the problem is fixed.
Update Your PS5 Firmware
- First, ensure that your PS5 DualSense Controller is connected to the right internet.
- Now, click the Settings button.
- Then click on System Software after navigating to the System menu.
- Then, scroll down until you see System Software Update and Settings. Click the Update the System Software button.
- Now, wait a while so that your system can check for an update. If there are any new updates, your system will automatically get them. Make sure you don’t turn off your PS5 while it’s being updated.
Check PS5 Charging Cable
- First, use the same USB data cable to charge another PS5 controller to see if the USB charging cable is working.
- If the second PS5 controller is charging correctly, you don’t need to do anything else because the charging cable is fine. So, keep going to the next answer.
- If it doesn’t charge, change the USB cable because it’s broken or not working right.
- So, you should get a new USB data cable. Make sure you use a good quality A-Type or C-Type USB data cable.
- Now, use a new USB data cable to charge your PS5 DualSense Controller and see if the problem still happens.
Reset Your PS5 Controller
- Disconnect your PS5 controller from the charging port on the outside of the console.
- Then, take the controller off the console.
- You can find a small hole on the back of the PS5 controller. It’s under the L2 button.
- Now, you can restart your PS5 by putting a needle, thin object, or toothpick into the hole.
- Keep pressing the button until you hear something. Then, let go of the button.
- Your PS5 DualSense Controller will restart, and you should now be able to charge your PS5 controller without any problems.
Even though the new PS5 controller has a lot of cool new features, like adaptive triggers and better haptics, none of them are very useful if the DualSense battery is dead and won’t charge. More and more people are having trouble with their PS5 controllers not charging, and in the worst cases, they can’t even turn on the DualSense. If this happens to you, here are the steps you need to take to fix the problem of your PS5 controller not charging.
Questions and Answers
Go to Supply Power to USB Ports and make sure that ‘Always’ or ‘3 Hours’ is chosen. If your PS5 controller still won’t charge through the front USB port when it’s in rest mode, try one of the back USB ports, which are next to the other sockets on the back of the unit. From what we’ve tried, this seems to solve the problem.
In fact, a blinking blue light on your PS5 controller means that it is trying to connect to the console. But if the blue light keeps flashing, there may be a problem syncing two devices, such as a controller and a charger or a controller and a console.
If your PS4 controller won’t charge, you can try swapping the charging cable or checking the charging port. You can also try to reset and re-pair your controller or turn off and on your PS4. The charging port or charging cable could also be the problem.