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How to Fix “Red Exclamation Points” Error on AirPods Pro: Several AirPods and AirPods Pro users have reported seeing a red exclamation mark on one of their earphones. This article describes how to correct the situation where a red exclamation mark appears next to the AirPod on either side of the connection screen when checking the connection status, instead of the left and right indicator letters.
Despite the premium price, many Apple fans are choosing the AirPods Pro over the regular version. However, this does not mean that the Pro version is perfect. Like other wireless earbuds, the AirPods Pro can suffer from errors. If you are reading this, you are probably seeing a red exclamation point error when connecting the AirPods Pro to your iPhone or iPad.
This issue may affect AirPods and Airpods Pro. This is a minor issue and does not appear to affect sound or charging. Users who have seen this red exclamation point report that their AirPods are working as expected and that there are no problems. But you may still find this issue annoying. And of course, you may want to know how to Fix “Red Exclamation Points” Error on AirPods Pro.
Causes of the “Red Exclamation Points” Error on AirPods Pro
- Firmware Issues: Sometimes, firmware glitches can trigger the appearance of red exclamation points. This could be due to incomplete firmware updates or corrupted software.
- Hardware Malfunctions: Physical damage to the AirPods Pro, such as water exposure or impact damage, can lead to internal hardware malfunctions. These malfunctions may manifest as the red exclamation point error.
- Battery Problems: Issues with the battery, such as degradation over time or faulty battery connections, can result in error indicators like the red exclamation point.
- Connection Problems: If there are connectivity issues between the AirPods Pro and the connected device, it might prompt the appearance of the red exclamation points. This could be due to Bluetooth interference, software conflicts, or pairing errors.
- Sensor or Proximity Issues: Problems with the sensors or proximity detection mechanisms within the AirPods Pro can trigger erroneous error notifications, including the red exclamation points.
- Software Bugs: Occasionally, software bugs within the AirPods Pro’s operating system or the connected device’s software can lead to erroneous error messages.
- Incompatible Accessories: Using incompatible charging cables or charging accessories can cause issues with the charging process, resulting in error indicators like the red exclamation points.
How to Fix “Red Exclamation Points” Error on AirPods Pro
Reset AirPods Pro

- Start by placing both AirPods Pro into their charging case and close the lid.
- Wait for about 30 seconds, then open the lid of the charging case.
- Press and hold the setup button on the back of the case until the status light starts flashing amber.
- Close the lid and wait for about 30 seconds before reopening it. Your AirPods Pro should now reconnect to your device.
Forget and Re-Pair
- On your iPhone or iPad, go to Settings > Bluetooth.
- Find your AirPods Pro in the list of devices and tap the “i” icon next to them.
- Select “Forget This Device” and confirm your decision.
- Place your AirPods Pro back into the charging case, close the lid, and wait for about 30 seconds.
- Open the lid and press and hold the setup button on the back of the case until the status light flashes white.
- Follow the on-screen instructions to reconnect your AirPods Pro to your device.
Initial Inspection
- Begin by examining your AirPods Pro and the charging case closely. Look for any visible damage or debris, particularly around the charging contacts.
- Ensure the AirPods Pro and the charging case are clean and free from any obstruction.
- Use a soft, dry cloth to gently wipe them if necessary.
Check for Firmware Updates
- Open the Settings app on your iOS device.
- Scroll down and select “General,” then tap on “About.”
- If an update is available, you’ll see an option to install it. Follow the on-screen instructions to update the firmware.
Inspect Charging Cable and Power Source
- Examine the charging cable for any signs of damage, such as fraying or exposed wires.
- Ensure the power source (wall adapter, USB port) is functioning correctly by testing it with another device.
- If possible, try using a different charging cable and power source to rule out any issues with the current setup.
Reset Network Settings (if using with Bluetooth connectivity)
- Navigate to Settings on your iOS device.
- Select “General” and then tap on “Reset.”
- Choose “Reset Network Settings” and confirm your selection.
- Reconnect your AirPods Pro to your device after the reset process is complete.
Contact Apple Support
- If the issue persists after following the above steps, it’s advisable to contact Apple Support for further assistance.
- Provide them with detailed information about the problem and the troubleshooting steps you’ve already taken.
Conclusion
iMessage is central to the iPhone experience. But sometimes, you get a red exclamation mark on the message icon. The icon indicates that your message has not been sent or delivered. It can be very frustrating when your messages do not reach the person who is supposed to receive them. Things might take a serious turn in an emergency. This guide will walk you through the process of repairing the red exclamation mark that appears on the message icon.
Questions and Answers
Open the case, check the bottom connector and make sure it is free of debris that could interfere with charging; check the connection end of the AirPod and clean it if necessary; check the battery and make sure it is charged properly. Recharge the battery and try resetting it again. Open the case and check the bottom connector, making sure it is free of debris that could interfere with charging.
A red flashing light on the AirPods case usually indicates a charging problem or a problem with the AirPods themselves. Try the following solutions: Check the connection: Make sure the charging cable and power adapter are working properly. Test with another device.
If the left AirPod is flashing red, it means that the battery is dead and needs to be charged; to charge AirPods, place them in the charging case and connect the case to a power source using a Lightning cable or USB-C cable.